7-Eleven — Singapore

1★ · 2026-07-25 “Is this waitress really alright?! I went to get a SIM card, and she just threw me a card. She wouldn't answer any of my questions, it was completely inexplicable. She wouldn't respond to either my English or Chinese responses, just gave me a cold shoulder. Aft …”Original (Chinese): “这个女服务生真的没什么问题吗？！我去办sim卡，丢给我一个牌子，我问啥啥不说，莫名其妙，说英文说中文都不搭理，光摆脸子，折腾10分钟，直接把现金退给我也不说啥原因，也不给我返还卡里，再问啥就不搭理光瞪个眼……”

1★ · 2026-07-24 “The lady on the counter spoiling the reputation and name of 7-Eleven. She is unhappy, tired and unwelcoming person I have ever seen in my whole life. It seems like she is working under pressure. 7-Eleven should give some basic training to their employees.”

1★ · 2026-07-24 “Whoever is the manager at 7 11 need to talk to their employees about their rude behaviour to their customers paying for a can drink. Her problem is her tone and her choice of words she used and having to disrespect me just bec”

1★ · 2026-07-23 “Dishonest outlet, labels don't reflect actual prices. Cha green grape oolong tea - labelled as $2 on the shelf, at the counter say $3.20, when i asked why different the lady say haven't remove the old label only. Same with pokka iced lemon tea - labelled as $1 …”

1★ · 2026-08-04 “The Indian female cashier is soooooooooooooooooo rude that you need to mentally prepare yourself before you go.”

1★ · 2026-07-26 “I don't usually leave reviews, but that Indian female employee? Seriously... she had this attitude like she couldn't be bothered by anything. When I asked for chopsticks for the ramen I bought, she just tossed them at me. Her attitude was just awful. Also, the …”Original (Korean): “ㅠㅠ 리뷰 잘 안남기는데 인도 여성 직원분? 진짜.. 그냥 모든 만사 귀찮다는 듯한 태도와 라면 샀는데 젓가락 달라고 하니 그냥 툭 던지고 진짜 태도가 밥말아먹었어요 그냥 그리고 물건도 뭐 별로 없고 ㅠ 완전 비추”

1★ · 2026-07-11 “Very rude night shift chinese male staff work inside the shop, always give attitude and terrible service to customers, no idea how come 7-11 will hire this kind of staff?!”

1★ · 2026-07-08 “At around 3.30am my wife and i wanted to purchase some drinks from the store but a male chinese staff locked the main door while doing his stocking up.My wife knocked twice and he ignored her knocking and does not want to open the door until he has done his st …”

1★ · 2026-07-29 “”

1★ · 2026-07-29 “The customer service was terrible and the old chinese lady (~60 years old)was irritated to talk to customers and was impatient with them.I gave her all coins,and she told me i was short of money even though i clearly was not,but i did not want to argue so i ju …”

1★ · 2026-06-14 “”

1★ · 2026-06-13 “”

2★ · 2026-07-27 “Wide variety of items sold here, however the service from the counter staff really needs improvement or replace the staff. Very condescending attitude towards customers and not fore-coming when conversing.”

1★ · 2026-07-16 “The experience is extremely bad. The service staff inside simply don't treat guests as human beings. They have to be treated and evaluated for heating anything in it. It's very annoying!”

1★ · 2026-07-22 “Extremely rude staff, will never walk into this store again”

1★ · 2026-06-15 “”

1★ · 2026-06-25 “Whether it was a middle-aged man or an old man, he was incredibly unfriendly.”Original (Korean): “아저씬지 할아버지인지 세상 불친절함”

1★ · 2026-02-17 “He refused to accept cash even though he had exchanged it with the person in front of me.”Original (German): “Wollte kein bargeld akzeptieren obwohl er bei dem vor mir wechselte”

1★ · 2026-07-24 “Very interesting Indian man in this store. Was buying breakfast, and saw some Chinese ladies that don't know how to take pau from the heater. The man with a stern tone just told them that they can take themselves wah. He deserves a promotion to be manager sia. …”

1★ · 2026-06-14 “Not interesting no recommendation”Original (Indonesian): “Tidak menarik no rekomendasi”

1★ · 2026-07-25 “Is this waitress really alright?! I went to get a SIM card, and she just threw me a card. She wouldn't answer any of my questions, it was completely inexplicable. She wouldn't respond to either my English or Chinese resp …”Original (Chinese): “这个女服务生真的没什么问题吗？！我去办sim卡，丢给我一个牌子，我问啥啥不说，莫名其妙，说英文说中文都不搭理，光摆脸子，折腾10分钟，直接把现金退给我也不说啥原因，也不给我返还卡里，再问啥就不搭理光瞪个眼……”

1★ · 2026-06-22 “staff name ting,,,very rude”

1★ · 2026-07-24 “Whoever is the manager at 7 11 need to talk to their employees about their rude behaviour to their customers paying for a can drink. Her problem is her tone and her choice of words she used and having to disrespect me ju …”

1★ · 2026-07-21 “price stated $1 went to pay and was charged 0.10 extra? when the drink wasnt even chilled, casher didnt even tell me off nicely but said it in a really rude tone. what service”

2★ · 2026-07-27 “Wide variety of items sold here, however the service from the counter staff really needs improvement or replace the staff. Very condescending attitude towards customers and not fore-coming when conversing.”

1★ · 2026-07-12 “I don’t even wanto give star. The Indian auntie there was so rude. My friend drop chopstick on the floor ask if can have another one the Indian auntie said no. My friend said he’s willing to pay for the chopstick and she …”

1★ · 2026-07-11 “Very rude night shift chinese male staff work inside the shop, always give attitude and terrible service to customers, no idea how come 7-11 will hire this kind of staff?!”

1★ · 2026-07-08 “At around 3.30am my wife and i wanted to purchase some drinks from the store but a male chinese staff locked the main door while doing his stocking up.My wife knocked twice and he ignored her knocking and does not want t …”

1★ · 2026-06-08 “Today (8 June 2026) at around 5:30 PM, I had a very disappointing experience with one of your staff members. The staff member, who was wearing glasses and a black headscarf, was rude and unwilling to assist. When the ite …”

1★ · 2026-06-08 “Today (8 June 2026) at around 5:30 PM, I visited your store and had a very unpleasant experience with one of your staff members. The staff member was wearing glasses and a black headscarf and was of a larger build. Her a …”

1★ · 2026-06-26 “I frequent this outlet quite often as it nearby, there's this older lady cashier with short hair, if you see her at the cashier, dont bother going in, her mood will spoil your whole day. Price scan was differnt from the …”

1★ · 2026-04-03 “extremely bad attitude. cashier dont know what is the promotion going on in her shop yet fully depend on the machine to tell us what is having promotion and what is not. even want to quarrel with me after scanning with c …”

1★ · 2026-07-22 “Extremely rude staff, will never walk into this store again”

1★ · 2026-05-28 “Morning shift: Unfriendly female staff”

1★ · 2026-07-29 “The customer service was terrible and the old chinese lady (~60 years old)was irritated to talk to customers and was impatient with them.I gave her all coins,and she told me i was short of money even though i clearly was …”

1★ · 2026-07-12 “Last night closing staff ignored me and just kept counting money while I was waiting patiently for her to notice me so I can pay and leave, made eye contact but didn’t say anything felt ignored so I just used the self ch …”

1★ · 2026-08-04 “The Indian female cashier is soooooooooooooooooo rude that you need to mentally prepare yourself before you go.”

1★ · 2026-07-26 “I don't usually leave reviews, but that Indian female employee? Seriously... she had this attitude like she couldn't be bothered by anything. When I asked for chopsticks for the ramen I bought, she just tossed them at me …”Original (Korean): “ㅠㅠ 리뷰 잘 안남기는데 인도 여성 직원분? 진짜.. 그냥 모든 만사 귀찮다는 듯한 태도와 라면 샀는데 젓가락 달라고 하니 그냥 툭 던지고 진짜 태도가 밥말아먹었어요 그냥 그리고 물건도 뭐 별로 없고 ㅠ 완전 비추”

1★ · 2026-05-15 “I went to this 7-Eleven store and when made my purchase and there was more than one customer besides me I was just checking my wallet when the cashier rudely say cash or card without even saying excuse me”

1★ · 2026-03-24 “the cashier named tilly was rude to my friends and called one of them blind in hokkien thinking we couldnt understand”

2★ · 2026-04-29 “Sorry to say but ever since 711 change staff, the whole stall became a downfall. Stocks all on the floor and nothing is properly stocked (All low stocks/no stocks). The stocks on the floor covers alot of sections and it makes the 711 unwalkable, no space. Many boxes also covers up the noodle section, how are we supposed to buy? Floor is horrendously dirty, as if it's not been cleaned for many many weeks. Old staff usually give cutlery without asking but new staff just don't care and give you that look. Only positive experience I had is with the store manager.”

2★ · 2026-05-06 “A very bad smoking smell inside the store. The odour has been there for many days.”

1★ · 2026-05-19 “I would like to provide feedback regarding an incident during my recent visit (May 19,2026) around 8pm at the 7-Eleven outlet located at Raffles Place #B1-53 . While I was purchasing snacks, the cashier was eating chips while serving me. I noticed that there were chip crumbs and seasoning on her hands while handling and scanning my items. I understand that staff may need to eat during work hours, however I feel that eating while serving customers is not very hygienic and may give customers an uncomfortable experience. I hope this matter can be looked into to maintain proper hygiene and professionalism in the store. Thank you.”

1★ · 2026-02-02 “Easily the worst 7 eleven outlet had multiple visits so far. Staff overcharging for items. Absolutely 0 knowledge on whether an item is on discount or not. Does not clear shelf of food that has already expired accidentally bought an expired item without checking until I got home because I trusted that they would have cleared off expired goods.”

1★ · 2026-02-08 “This experience was entirely unacceptable and reflects a serious lack of professionalism at this 7-Eleven location. From start to finish, the cashier’s behavior demonstrated poor hygiene, disrespect toward customers, and an inability to handle even a routine service disruption. While attempting to complete our purchase, the system went down. We waited over 10 minutes calmly and without complaint. During this delay, the cashier was eating food behind the counter, which is both unsanitary and inappropriate in any establishment that sells food. This alone raises concerns about cleanliness and basic operational standards. Rather than communicating professionally or showing any level of courtesy, the cashier became visibly irritated. She then threw our items onto the ground, an action that was not only disrespectful but openly hostile. She followed this by stating, “I have a headache because of you,” in a rude and confrontational manner. This comment was completely out of line and constitutes unacceptable customer treatment, particularly given that the issue was not caused by us. After already subjecting us to unnecessary delay and disrespect, the cashier then allowed other customers to move ahead of us, despite the fact that we had been waiting the longest. This showed a clear lack of fairness, accountability, and basic customer service protocol. The combination of unsanitary behavior, aggressive conduct, disparaging remarks, and poor queue management makes this one of the worst retail experiences I have had. This location clearly lacks adequate supervision and staff training. I will not return, and I strongly urge management to take immediate corrective action, as this level of conduct should not be tolerated in any customer-”

2★ · 2026-03-06 “Found 3 ants in my hot chocolate. Only opened the cap because it tasted weird, which was probably another thing that I have to complain about this branch. A third thing, is that the ice cups are always running out. Some days it’s full, some days there’s none, and some other days it stays empty for a week. When I was checking the fridge for any ice cups, the cashier said that there’s no ice cups in a tone like she was explaining it to a toddler. The only reason I didn’t give this place a 1 star is because of the big tall lady who is nice and possibly the only one who takes her job seriously”

1★ · 2026-05-12 “Workers are not helpful. Spoiled things still on the shelf. When i asked refund money also cannot do it. Better to company come down and check for it. Usuless workers.”

1★ · 2026-05-21 “Zero stars, sold me an expired bottle. I went back after realizing the expiry date and refused to refund me as all other bottles were also expired (including other brands as well). Wouldn’t recommend!”

1★ · 2026-06-15 “The Indian female cashier is very unprofessional and rude. Expect closed shop or EXPIRED food when she is manning the shop. She will close the shop at her own convenience and walk around somewhere else. She is not doing her job.”

1★ · 2026-07-12 “Visited on 11 Jul 2026 around 4PM for hot medium Americano and ongiri. The Americano met expectations, but the ongiri was entirely spoiled, save for the seaweed wrapper. Exercise caution if you are purchasing ongiri, as they appeared to be either deteriorated or substandard. The staff seemed indifferent to feedback or complaints, offering no attempt at service recovery.”

1★ · 2026-07-15 “Mold found in my chobani yogurt. Dont buy 7 eleven yogurts. Fridges are terrible”

5★ · 2026-03-30 “I had an excellent experience at 7-Eleven, and I would really like to commend Ling for her outstanding service. From the moment I walked in, she greeted me with a warm and friendly attitude that immediately made me feel welcome. Despite the store being quite busy, she remained calm, patient, and attentive to every customer. Ling went above and beyond to assist me she was helpful, efficient, and handled everything with professionalism and a genuine smile. It’s not often you come across someone who takes such pride in their work and consistently delivers such high-quality service. Her positive energy truly made a difference in my visit, and it reflects very well on the store. Staff like Ling are a great asset, and I hope her efforts are recognised. Thank you for making my experience so pleasant I will definitely be coming back again!”

5★ · 2026-07-22 “I would like to commend Sharon, one of the 7-Eleven staff, for her exceptional service. She was very kind, polite, and helpful throughout my visit. She was efficient and went out of her way to assist me with topping up my card, making the whole process smooth and hassle-free. Her patience and willingness to help truly made a positive impression on me. Staff like Sharon are a great asset to the team, and I really appreciate her excellent customer service.”

5★ · 2026-03-30 “⭐️⭐️⭐️⭐️⭐️ I had a wonderful experience at this 7-11 thanks to the night shift staff named Ling! She was extremely friendly, attentive, and went out of her way to help me with my purchase. Her positive attitude made the visit pleasant and efficient. It’s always great to see staff who genuinely care about customer service. Highly recommend visiting this store and look out for Ling – she truly makes the experience better!”

5★ · 2026-07-15 “I would like to commend Nazrin from 7-Eleven Store 3021 (Blk 1A Eunos Crescent) for his excellent customer service. He was friendly, polite, and very helpful throughout my visit. His positive attitude and professionalism made my shopping experience pleasant and welcoming. Employees like Nazrin truly make a difference, and I appreciate the great service he provided. Thank you for having such a dedicated team member.”

5★ · 2026-05-27 “I’d like to give a big compliment to Derrick from this 7-Eleven outlet at Blk 123, Hougang Ave 1. He was extremely helpful and patient when I was looking for something I can’t find. The friendly attitude and willingness to help really made my day. It’s rare to meet staff who are so dedicated and kind, especially for something that might seem small, but it meant a lot to me as a customer. Thank you for the great”

5★ · 2026-05-25 “The man Mr Raden who attends the store in the evening shift yesterday was so kind and friendly. Giving advise on what is good to buy. Even joking with my children. End up my husband buy his promotion items a lot. Thank you Mr Raden for the short nice and helpful conversation in the store.”

5★ · 2026-07-10 “Very Hardworking manager Ms Chris Josie took the trouble to deliver 28 bottle of wine to my place. She working in Blk 111 lorong 1 toa payoh. Knew her from Hougang now in Toa payoh. Very helpful n Informative manager I ever come across. Well done Chris”

5★ · 2026-03-27 “Very nice and friendly always smiling lady working day time, her name is Radhika. I’ve been there multiple times can’t help but notice that she’s always busy but always put in the smile when talking to me the customers. Thank you 🙏🏻”

5★ · 2026-03-24 “Had a great experience. Indian staff Sejith was very friendly and welcoming, which made the visit pleasant. The store was neat and well-organized. Overall, it’s a really good 7-11 outlet in Singapore.”

5★ · 2026-04-25 “My yuu points were expiring, so l came to this 7-Eleven outlet to redeem them. Service staff Moon was polite and assisted me with redeeming a packet of Lactasoy soymilk. Keep up the great service.”

5★ · 2026-03-03 “One of the cleanest and neatest 7-11 I have been. The items are nicely place and it’s spacious unless the usual 7-11 where spaces are limited. The staff Laskmanan was friendly & courteous too.”

5★ · 2026-05-22 “A while ago to buy some drinks. The cashier was friendly and helpful. She has the knowledge of plus selling. Very nice Lady. I ask her she said her name was Prema.Gd job”