7-Eleven — Hong Kong

1★ · 2026-07-23 “I strongly advise against visiting this branch! The female employee on duty discriminated against mainland customers, constantly rolling her eyes whenever she heard Mandarin, displaying an arrogant and disdainful attitude throughout, and deliberately treating …”Original (Chinese): “極度不推薦呢間分店！當班女店員歧視內地顧客，聽到普通話就不停翻白眼，全程態度傲慢厭惡，刻意差別對待。 香港與內地同屬中國，所有人都應獲得平等對待，店員呢種帶地域偏見嘅行為，不單違反服務行業基本操守，亦涉嫌觸犯歧視相關條例。希望品牌嚴肅跟進，重新培訓員工平等待客意識。”

1★ · 2026-07-17 “Unfriendly staffs!”

1★ · 2026-07-04 “”

1★ · 2026-07-04 “”

1★ · 2026-07-06 “I brought the things for gift, they said have stock. After paid they cant find the gift 👎🏻 i spend alot 😡”

1★ · 2026-03-23 “This 7-Eleven is constantly out of stock, many items are mispriced, and some are even unpriced. Plus, the female employee has a terrible attitude 👎🏿 with a black mouth and a sullen face 👎🏿 and is very impatient with customers 👎🏿 I will never patronize this 7-E …”Original (Chinese): “呢間711貨架長期缺貨，好多貨品價錢都標錯，甚至有貨品冇標價錢，加上嗰女員工態度好差👎🏿黑囗黑面咁👎🏿嗰樣好唔耐煩對住客人👎🏿我唔會再幫襯呢間711👎🏿”

1★ · 2026-05-21 “”

1★ · 2026-05-18 “”

1★ · 2026-05-23 “rude cashier”

1★ · 2026-04-22 “The employee is behaving disgracefully. Extremely unpleasant”Original (Korean): “일하는 직원이 추태를 부린다. 몹시 불쾌”

1★ · 2026-04-20 “The beverage dispenser didn't add milk, so it dispensed water instead of milk 😑 The cup was very watery. I told the staff, but they acted like nothing happened, their attitude was terrible 🙂‍↔️”Original (Chinese): “沖野飲部機無加奶，出奶變左出水😑 搞到杯野勁稀，同店員講，扮無事發生咁，態度好差🙂‍↔️”

1★ · 2026-02-10 “The employee's attitude was extremely poor. She suddenly left her post and went outside to verbally abuse the two teenagers. The employee's name is Betty.”Original (Chinese): “店員態度十分差勁，見到突然離開崗位並且走到門外辱罵兩位青少年，店員名稱為Betty”

1★ · 2026-03-19 “”

1★ · 2026-03-19 “Waiters are not doing their jobs”Original (Chinese): “服務員不務正業”

1★ · 2026-06-21 “bad attitude”Original (Chinese): “态度差”

1★ · 2026-05-24 “The male employee on the early shift had a very bad attitude.”Original (Chinese): “早班男店員 態度很差”

1★ · 2026-07-24 “The waiting time for breakfast is extremely long. Unacceptable low efficiency. Just 魚蛋and 燒買take me over 10 minutes to queue. How come such a mall counter can accept both online order while serving such many busy work people offline in the peak time .”

1★ · 2026-07-21 “There was an employee in the food station that kept on playing with her gloves and putting her hands inside my food container, it was very non hygienic because why wear gloves if your gonna touch someone’s food container with dirty hands, spreading potential g …”

1★ · 2026-04-15 “Just now Around 12:10am I just want to top up my amount $550 on Alipay . So I showed the QR code and said the amount . He is like rudely you are wearing mask I can’t hear and I said $550 more loud voice . And then I been waiting but he intentionally make me wa …”

1★ · 2026-03-05 “It says it is open but the worker says it is closed… at 2am it was closed”

1★ · 2026-07-23 “I strongly advise against visiting this branch! The female employee on duty discriminated against mainland customers, constantly rolling her eyes whenever she heard Mandarin, displaying an arrogant and disdainful attitud …”Original (Chinese): “極度不推薦呢間分店！當班女店員歧視內地顧客，聽到普通話就不停翻白眼，全程態度傲慢厭惡，刻意差別對待。 香港與內地同屬中國，所有人都應獲得平等對待，店員呢種帶地域偏見嘅行為，不單違反服務行業基本操守，亦涉嫌觸犯歧視相關條例。希望品牌嚴肅跟進，重新培訓員工平等待客意識。”

1★ · 2026-07-17 “Unfriendly staffs!”

1★ · 2026-04-20 “The beverage dispenser didn't add milk, so it dispensed water instead of milk 😑 The cup was very watery. I told the staff, but they acted like nothing happened, their attitude was terrible 🙂‍↔️”Original (Chinese): “沖野飲部機無加奶，出奶變左出水😑 搞到杯野勁稀，同店員講，扮無事發生咁，態度好差🙂‍↔️”

1★ · 2026-02-10 “The employee's attitude was extremely poor. She suddenly left her post and went outside to verbally abuse the two teenagers. The employee's name is Betty.”Original (Chinese): “店員態度十分差勁，見到突然離開崗位並且走到門外辱罵兩位青少年，店員名稱為Betty”

1★ · 2026-05-23 “rude cashier”

1★ · 2026-04-03 “Worst and rude staff ever in 7-11 store, while we shopped around 10:30p on Apr 2, 2026. Another time the staffs are nice.”

1★ · 2026-06-21 “bad attitude”Original (Chinese): “态度差”

1★ · 2026-05-24 “The male employee on the early shift had a very bad attitude.”Original (Chinese): “早班男店員 態度很差”

1★ · 2026-07-04 “Rude staff!”

1★ · 2026-04-02 “RUDE STAFF !! HER FACIAL EXPRESSIONS AND TONE OF VOICE ARE VERY TERRIBLE 🤮”

2★ · 2026-04-20 “It's a bit dirty....”Original (Chinese): “有啲污糟........”

1★ · 2026-04-25 “Staff very rude! Everything else was great with a huge selection of goods and hot food. But the tables that were meant to be for eating were extremely dirty like it hasn’t been cleaned in days and there was stains on tables and on the coffee making station”

1★ · 2026-06-15 “The goods were dirty, and the people were impolite.”Original (Chinese): “商品污糟，人又冇禮貌”

1★ · 2026-07-21 “There was an employee in the food station that kept on playing with her gloves and putting her hands inside my food container, it was very non hygienic because why wear gloves if your gonna touch someone’s food container with dirty hands, spreading potential germs. Additionally she had a bad attitude to her work doing minimal work to present me my food, I find it very wrong to use dirty and touch the inside of someone’s food container.”

1★ · 2026-02-16 “They refused to take my money back. I bought a box of throat lozenges, but they were all spoiled. I thought about exchanging them, but they refused to give me a refund.”Original (Chinese): “掛住執貨唔收錢。買盒喉糖已經變咗，諗住換點知全部都變晒，堅持唔退錢。”

1★ · 2026-03-23 “I ordered a fish and pork siu mai and two tea eggs. I have severe diarrhea this morning and now have a high fever. The food must have been stale. Please be careful at snack shops.”Original (Chinese): “我叫左一份魚肉燒賣同兩個茶葉蛋，今朝嚴重腹瀉，現在高燒，食物一定係唔新鮮，請小心小食部”

1★ · 2026-05-29 “I bought three Nestlé White Peach Cheese Drinks around 10 PM on May 29, 2026. Two of them expired on May 26, 2026, and I don't have a phone number to contact them.”Original (Chinese): “29/5/2026晚十點幾買咗三枝雀巢白桃乳酪飲品，兩支26/5/2026已過期，也無電話號碼可連絡”

1★ · 2026-06-12 “Last night I bought two bottles of discounted, paper-wrapped fresh milk at the 7-Eleven above this address and had diarrhea all night. It might have been expired! Hopefully, they'll be more careful when offering discounts!”Original (Chinese): “昨晚在上址7-11買了2枝特價紙包鮮奶之后整晚肚瀉。可能是已過期！希望他們做特價時分清楚！”

5★ · 2026-07-23 “The employee, Fanny, was friendly and responsible, and helped me check whether the product was in stock. She deserves high praise!”Original (Chinese): “員工Fanny友善盡責，為我查找並確認產品有否存貨，十分值得讚揚！”

5★ · 2026-07-30 “7-Eleven convenience stores at Hong Kong International Airport (some, such as those in Terminal 2 or certain specialty shops) have collaborated with popular Hong Kong design brand Team Green and local brands to launch original, uniquely Hong Kong-themed postcards and creative souvenirs (such as a set of five Hong Kong-themed postcards, and collaborations with bookstores or local snack shops). 🛬Hong Kong Airport 7-Eleven & Team Green / Creative Souvenirs Highlights Team Green Featured Products: In addition to its regular 3D puzzles, the original eco-friendly design brand Team Green has also collaborated on "Hong Kong Baby" blind box figurines, magnetic stickers of tea restaurants and dessert shops, and 3D paper-cut nightlights. Hong Kong-Themed Postcards: 7-Eleven has launched adorable Hong Kong-style postcards at its airport branches, incorporating elements of the Peak Tram, the Hong Kong Space Museum, siu mai (steamed dumplings), and Hong Kong-style milk tea. Some offer convenient mailing or collectible services. Suggested Purchase Locations: Check out the latest arrivals of unique souvenirs and blind box series at 7-Eleven branches inside and outside the airport restricted areas, as well as Chung Hwa Bookstores within the airport (such as those in Terminal 1/T2). 📍 Location: Hong Kong International Airport, Terminal 2, Departure Level (L7), behind the U-shaped walkway 🕙 Opening Hours: 24 hours —————————————- At Hong Kong Airport Terminal 2 (T2), there is a 7-Eleven that sells Hong Kong-themed postcards. They also offer a postcard mailing service, making it convenient for travelers to send their heartfelt wishes back home. ✉️ Postcard Designs and Features (5 designs in total) Peak Tramway: Cute hand-drawn illustrations incorporating iconic transportation landmarks. Hong Kong Space Museum: Classic semi-circular architectural design. Authentic Siu Mai: A snack full of Hong Kong flavor. Smooth Milk Tea: A classic Hong Kong beverage. Street Food: Showcasing Hong Kong's unique culinary culture. 📨Writing and Stamping: Fill in the recipient's address (Traditional Chinese or the local language is acceptable) and affix sufficient stamps. 📦Stamping and Delivery: Get your mail stamped with the Hong Kong-style stamp provided in the store and drop it into the adjacent regional mailbox. Staff will assist with the subsequent mailing. 📍 Location: Departure Level (L7), behind the U-section, Terminal 2, Hong Kong International Airport 🕙 Opening Hours: 24 hours”Original (Chinese): “香港國際機場的7-Eleven便利店（部分如T2分店或特定特色店舖）與人氣香港設計品牌 Team Green 及地道品牌合作，曾推出極具香港味道的原創特色明信片與文創手信（如一套五款的香港元素明信片、以及與書店或地道小食聯名系列）。 🛬香港機場 7-Eleven 與 Team Green / 文創手信重點 Team Green 特色產品：原創環保設計品牌 Team Green 除了常規的3D立體拼圖外，亦曾聯乘推出「香港寶寶」盲盒公仔、茶餐廳與糖水舖磁石貼及立體紙雕小夜燈等紀念品。 香港味道明信片：7-Eleven曾於機場分店推出融入山頂纜車、太空館、燒賣及港式奶茶等元素的可愛香港風明信片，部分提供便利代寄或收藏服務。 購買地點建議：機場禁區內外的7-Eleven分店，以及機場內的中華書局（如一號客運大樓/T2相關文創點）均可留意最新上架的特色伴手禮與盲盒系列。 📍 位置：香港國際機場第二客運大樓離港層（L7）U行段後 🕙 營業時間：24小時營業 —————————————- 在香港機場二號客運大樓（T2）， 有一間711，除了有售香港特色明信片以外。 更提供代📦寄明信片服務， 方便各位旅人把心意寄回家鄉🏠 ✉️明信片款式與特色（共5款） 山頂纜車：融合地標交通工具的可愛手繪。 香港太空館：經典半圓形建築外觀設計。 地道燒賣：充滿港式風味的小吃意象。 香滑奶茶：經典港式飲品代表。 街頭小食：呈現香港獨有的飲食文化。 📨書寫與貼郵票：填寫收件地址（寫繁體中文或當地語言均可）並貼上足額郵票。 📦蓋章與投遞：蓋上店內提供的香港特色印章，投入旁邊的地區郵箱，即由職員協助處理後續寄送。 📍 位置：香港國際機場第二客運大樓離港層（L7）U行段後 🕙 營業時間：24小時營業”

4★ · 2026-05-20 “Great little 7-Eleven tucked away in a somewhat hidden spot near Old Town Sham Shui Po. It’s small, but it still has enough snacks and beverages for a quick stop while you’re out walking around. The staff are also really kind and helpful. One caveat: I noticed the price on the shelf sometimes seems different from what the cashier system charges. So please double-check your receipt before paying otherwise you might end up paying a higher price without realizing. That said, when I asked for a refund, they were happy to refund the full amount (not sure if it’s intentional or just a pricing/accounting issue).”

5★ · 2026-07-13 “The best 7-Eleven service in Tsim Sha Tsui! I bought a hot dog and a chocolate milk tea. While eating, I noticed that the staff member Mui was very enthusiastic and provided excellent service, even asking if I wanted a straw. Then, while I was eating my hot dog, another staff member, Ying, recommended other breakfast options. I really appreciate how they treat every customer with such warmth and hospitality in such a busy location and during such a busy time; such human touch is truly rare. Because of their service, I will likely continue to come to this 7-Eleven instead of other nearby ones.”Original (Chinese): “尖沙咀服務最好的7–11！ 買了熱狗和巧克力奶，在店裏吃的時候看到店員Mui一直都很熱情，服務態度很好，還問我要不要飲管。然後店員Ying在我吃熱狗還給我推介了其他的早餐。很欣賞他們在這麼繁忙的地段和時間，還能這麼熱情的對待每一位客人，這樣的人情味實在難得。因為他們的服務我應該會再繼續來這間7–11，而不去其他附近的7–11。”

5★ · 2026-07-27 “I went to 7-Eleven to buy some food today. One of the female employees was very kind. An elderly lady in front of me wasn't familiar with electronic products, and the employee patiently explained things to her and helped her get everything ready. When it was my turn to get my food, she mentioned that she didn't know if I ate spicy food, so she had already put the chili sauce in a bag for me. So thoughtful and sweet!”Original (Chinese): “今日去7仔買嘢食，有個女職員態度好好，前面個老人家對電子產品唔熟悉，個女職員好有耐性咁同個婆婆講，幫佢整好，到我拎嘢食嘅時候，佢話因為唔知我食唔食辣，所以辣椒醬幫我擺係袋，好細心，好sweet”

5★ · 2026-03-10 “The best 711 in Hong Kong. The shop is clean and spacious. They have a hot food/cafe counter. You have to order first at the register before going to get your drink or food with your receipt on the other side of the store. The staff speak english, they are efficient and helpful. Special mention to Lung who works the late shift. He has been holding the fort down for years. He's the real MVP of this store.”

5★ · 2026-04-06 “A 7-Eleven just as you know and love it. I've visited this store many times and have always been satisfied. The selection is comprehensive, and you can quickly find everything you need. The staff were very friendly and able to provide helpful information when I had questions. The store was also clean, as you'd expect in a major city like Hong Kong. All in all, a great experience and highly recommended.”Original (German): “Ein 7-Eleven wie man ihn kennt und liebt. Ich habe diesen Laden des Öfteren aufgesucht und war durchweg zufrieden. Das Sortiment ist umfassend und alle Produkte die man benötigt lassen sich schnell finden. Der Mitarbeiter war sehr freundlich und konnte bei Fragen eine gute Auskunft geben. Auch sauber war es in dem Laden, entsprechend für eine Großstadt wie Hongkong. Alles in allem eine tolle Erfahrung und nur zu empfehlen.”

5★ · 2026-02-24 “I was staying at the Rambler Oasis Hotel before going to Disney. From the hotel, cross the bridge and turn left. After passing the gas station, you'll arrive at this 7-7 (about 7-8 minutes). I visited in the morning, and the male staff member was very kind. I can't understand Chinese, but he understood me with gestures and even went out of his way to put my purchases in my bag. Thank you very much!”Original (Japanese): “ディズニーに行くためにランブラーオアシスホテルに泊まってました。 ホテルからは橋を渡って左に行き、ガソリンスタンドを超えるとこのセブンまで辿り着けます(大体7〜8分くらい)。 朝伺ったのですが、男性のスタッフさんがとても親切でした。私は中国語は聞き取れないのですが、身振り手振りで聞いてくれて、買ったものも、わざわざ私のマイバックに入れてくれました。 ありがとうございました✨”

5★ · 2026-02-22 “The gentleman working at night was so kind, and he remembered and greeted us happily even though we only went a few times. Thank you so much, sir. + Great product selection as well👍🏻👍🏻👍🏻 The male owner working at night was so kind. Even though I hadn't been there many times, he remembered me and greeted me warmly. Thanks to him, I was able to end my day happily during my trip.”Original (Korean): “Gentleman working at night was so kind, and he remembered and greeted us happily even though we went only a few times. Thank you so much sir. + Great product selection as well👍🏻👍🏻👍🏻 밤에 근무하시는 남자 사장님 너무 친절하시고, 몇번 안 갔는데도 기억해주시고 반갑게 인사해주셨습니다. 덕분에 여행하는 동안 행복하게 하루를 마무리할 수 있었습니다.”

5★ · 2026-04-17 “Just so helpful I am staying at Disney hotel and it is well connected with Disney eco system , the concierge of hotel call Disney staff near 7-11 and check availability of SIM card ,after got confirmed I go by uber 5 minutes to get a sim card for my urgent busines . Perfect location in beautiful place”

4★ · 2026-08-02 “There is a male employee who frequently makes fun of customers who add small amounts of WeChat credit. This behavior is very impolite and damages the image of 7-Eleven. We hope he can be trained.”Original (Chinese): “有一個返中更的男職員，經常取笑增值wechat金額小的客人，此行為很不禮貌，影響7-11形象，希望加以培訓。”

5★ · 2026-05-26 “Helpful staff and great availability of travel SIM cards for Hong Kong, Macau, and China. I tried 10 other 7-Eleven stores before this, and none of them had any cards in stock :)”