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Wellcome Hong Kong · Social Pulse
← Hong Kong editions

Daily · 29 Aug 2026

benchmarked vs ParknShop · 25 posts and 37 comments (earned + owned) · reach = summed post engagement
Review needed this week?
Needs attention
3 items to review this week (1 high-priority), see 'Act on this' below.
Total posts
25
earned + owned
Earned reach
326
independent voices
Share of voice
67%
vs ParknShop 33%
Owned reach
845
official accounts
Positive posts
33%
3 of 9
Comments read
37
today
Facebook 77%Instagram 23%

Executive summary

Earned vs owned reach

Of the 1.2k total reach today, 72% is the chains posting on their own channels and only 28% is independent voices. The organic conversation is small relative to brand broadcasting — every headline metric above is the earned 28%.

Earned 28%Owned 72%
ChainEarnedOwnedOwned %
Wellcome16447674%
ParknShop16236969%

Earned = organic / independent voices — this drives Share of Voice, sentiment and everything above. Owned = the brands' own official accounts, i.e. what they broadcast. A high owned share means the day's buzz is largely brand-driven, not organic.

Most viral today

Wellcome
177
@hkwellcome · back-to-school app delivery
ParknShop
158
@Rachel Cheng · toothpaste + vacuum GWP promo
Wellcome · top posts
IG@hkwellcomeback-to-school app deliveryowned♥ 177

“Good morning class! New term starting—Wellcome has your back with app for fast delivery and pantry restocking, encouraging positive back-to-school mood.”

【開學鳥金句🐤祝大家領悟到人生哲理🙏🏻】 Good morning class!新學期即將展開,齊齊準備好心情🫂!睇埋上面嘅開學金句,係咪覺得充滿力量?有惠康 backup 你書包,即刻動力滿滿🙂‍↕️!就算面對測驗定學習挑戰,隨時歎吓精選美食,心情即刻平靜返!快啲開 APP 準備好你嘅糧倉,一齊加 …

Owned content from Wellcome's Instagram reinforcing back-to-school messaging and app delivery convenience.

View post →
FB@wellcome.supermarketSaturday snack discountowned♥ 104

“Snack Out Saturday: 10% off selected snacks when you spend $60+ at Wellcome online, valid 29/8/2026.”

【周六煲劇日】 星期六留喺屋企睇好戲、追新劇,點可以無零食?🍿🥤 今日嚟惠康網店買精選零食滿 $60,即享 9 折*!一邊煲劇一邊食零食簡直係最爽嘅Weekend!快啲用惠康 APP 入貨塞爆零食櫃啦! 優惠期:29/8/2026 *客戶需於活動頁面領取優惠券方可享有優惠。此優惠不可與其他優惠同時使 …

Saturday snack discount cadence mirrors PARKnSHOP's same-week promo, both banners running similar tactics.

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FB@wellcome.supermarketCash-coupon lucky drawowned♥ 83

“Cash coupon lucky draw: spend $50+ at Wellcome to enter a draw for a $100 e-coupon and other prizes (1 million prizes total). Extra entries for buying Haagen-Dazs ice cream, rice, peanut oil, Oreo, Vitasoy soy milk, or Blue Girl beer. Valid 28/8-3/9/2026.”

【 現金券勁抽大放送⭐ $100 現金券等你嚟抽 💵 !】​ 而家嚟惠康買滿$50*即可參加「 現金券勁抽大放送」!有機會贏取 價值$100 惠康門市電子現金券及共100萬份獎品同優惠,人人有份!即刻嚟惠康掃貨啦!​ 今期買 HAAGEN-DAZS雪糕批3支裝、好運牌香米8公斤 、 超力金裝銀絲香米 …

Large-scale lucky draw incentivizes a low $50 spend threshold with mass-prize mechanic to drive broad footfall.

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IG@mailaversehkback-to-school 88% off saleorganic♥ 74

“Back-to-school sale: Wellcome offers 88% off storewide today (Aug 29) with min spend $168; highlights Thai jasmine rice and Dreyer's ice cream deals.”

📬::【全港優惠著數】今日(29號)開學大折日惠康全場88折!! 🎉 放完暑假要開學啦!各位爸爸媽媽係咪要幫屋企大補貨呢?惠康貼心地推出「開學大折日」,無論去門市定係網上掃貨都有全場88折,一齊開開心心迎接新學期!今個星期六(8月29日)去門市買滿$168即刻有88折!金鳳泰國頂級香米88折後做到 …

Aggregator page amplifies Wellcome's one-day 88% off back-to-school promo, driving awareness of storewide discount.

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FB@Pinky Tsangback-to-school 88% off saleorganic♥ 57

“Today (8/29) Wellcome offers storewide 88% off for spend over $168; buying 4 Colgate toothpastes gets 6 gift items, and spend over $128 unlocks choice of pan/camping set/cooling blanket.”

今日29/8 惠康滿$168有88折,買4支高露潔,除咗有6款贈品,另外滿$128仲可以揀煎Pan/露營套裝/冷氣被。👍

Local shopper enthusiastically shares Wellcome's 88% off deal plus bundled gift incentives, indicating strong consumer engagement with the promo.

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FB@wellcome.supermarketBack-to-school campaignowned♥ 39

“Back-to-school motivational post: new semester starting, Wellcome backs your school bag with snacks and meals to keep energy up during tests. Promo valid 28/8-3/9/2026.”

【開學鳥金句🐤祝大家領悟到人生哲理🙏🏻】 Good morning class!新學期即將展開,齊齊準備好心情🫂!睇埋上面嘅開學金句,係咪覺得充滿力量?有惠康 backup 你書包,即刻動力滿滿🙂‍↕️!就算面對測驗定學習挑戰,隨時歎吓精選美食,心情即刻平靜返!快啲開 APP 準備好你嘅糧倉,一齊加 …

Back-to-school seasonal messaging ties emotional appeal to app engagement, low commercial specificity.

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ParknShop · top posts
FB@Rachel Chengtoothpaste + vacuum GWP promoorganic♥ 158

“PARKnSHOP online store deals crazy again 😂 Buy 8 Colgate toothpastes and get a free cordless vacuum plus a bunch of useful freebies. The same vacuum sells for $499 at Fortress! Buy 2 more and also get a standing fan 😍 Both are useful at home.”

百佳網店又送到癲😂 買8支高露潔牙膏送無線吸塵機+一堆實用贈品 吸塵機同款豐澤賣緊$499! 買多2支再送埋座地風扇😍 兩樣都啱晒屋企用

Consumer-shared PARKnSHOP online toothpaste bundle deal generating strong organic buzz (158 engagements); free vacuum cleaner GWP undercuts competitor's retail price, framed as a steal.

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FB@parknshophkWeekly discount roundupowned♥ 61

“This week's PARKnSHOP deals: French President cheese slices $65/3 packs; Sakura-jo Japanese pearl rice $56.9/5kg; SELECT biscuits buy-1-get-1. Plus spend $100 get $18 coupon (27-30/8).”

【佳抵買✨本周精選優惠🥰 】 🥤🍪 今期精選總有幾款啱你心水🛒💥!!即日起至30/8,買滿$100仲送$18優惠券*!快啲嚟百佳門市補貨啦🛒💨! 📍優惠券重點: 1️⃣於2026年8月27日至30日指定分店單一消費滿$100即送$18優惠券* 2️⃣$18優惠券於2026年8月28日至31日相同分店 …

Weekly discount post highlights cheese, rice and private-label biscuits with broad basket coverage.

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FB@parknshophkMoneyBack weekly dealsowned♥ 56

“This week's MoneyBack member exclusive deals, up to 25% off: Nestle plain yogurt $19/cup; Kellogg's cereal $25; Lotte bear biscuits $44/2 boxes; Lipton milk tea $100/3 boxes. Also on PNS online.”

【超抵易賞價👍本週會員專享低至75折💰❗️】 今期易賞價重磅登場✨多款人氣商品超抵價,立即睇睇有冇心頭好,唔好錯過! 特別為您推薦以下優惠: ✨雀巢原味乳酪475克⬇️超抵易賞價 $19/杯 ✨家樂氏東尼香甜玉米片/格格脆 330 克⬇️超抵易賞價 $25/件 ✨樂天小熊餅195克-各款⬇️超抵易賞 …

Owned MoneyBack member pricing push highlights loyalty-tier value on staple grocery items (yogurt, cereal, biscuits, tea).

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IG@hkparknshopSELECT private-label sourcingowned♥ 50

“Why is SELECT so fresh and great value? Follow the mascot to discover SELECT's carefully chosen sourcing regions, shipped direct from origin, delivering fresh, high value-for-money products. Choosing SELECT is smart!”

【點解SELECT佳品咁新鮮、咁超值?】 想知?預備好你嘅手指,佳蛋仔會帶你去搵……佳品與它們的產地🍎~ SELECT佳之選升級標準,精心嚴選每件佳品嘅產地,由產地直送到你手上✈️,等你輕輕鬆鬆揀到新鮮食材,享受高性價比嘅優質佳品~ 揀SELECT就是叻👍🏻! 💡Follow埋 @hkparknsh …

Owned content pushes SELECT private-label's sourcing/freshness story to build trust and value perception in the PB range.

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FB@parknshophkBuy-1-get-1 promoowned♥ 48

“Buy 1 Get 1 promo: featured ready-to-drink soups, jellyfish snacks and tea drinks all buy-1-get-1. Plus spend $100 get $18 coupon (27-30/8).”

【🛒🔥買一送一🔥🛒】 見到買1送1,梗係忍唔住多拎幾件啦😍#佳蛋仔BESTGUY 為你精選多款人氣美食同日常補給,由零食、飲品到點心及滋補湯品,一次過掃齊,著數即刻Double Up💙 即日起至30/8,仲額外送你優惠券😍,買滿$100即送你$18優惠券*! 📍優惠券重點: 1️⃣於2026年8月2 …

Buy-1-get-1 push on ready soups, jellyfish snacks and tea drinks is a strong value lever heading into the mid-autumn period.

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What customers are saying

37 public comments on today’s posts, read and tagged. Every quote is verbatim and links to its source.
How to read this: A curated read of public social comments from a single day — directional early-warning signal, not a scientific poll.

Act on this

FixWellcomeColgate promo perceived as weaker value than PARKnSHOP's same-day offer

On the same day, both chains ran Colgate GWP promos; shoppers directly benchmarked them on Wellcome's own comment thread and judged PARKnSHOP's tier more generous (extra tissue, detergent) for similar spend — a direct defection nudge sitting on Wellcome's own post.

▸ Top comment on the Colgate 88% post compares gift tiers and rules PARKnSHOP better value.

▶ Wellcome action: Track rival GWP tiers in real time during overlapping promo windows and add matching high-perceived-value add-ons to close the value gap. — Category & Trade Marketing · This week

百佳同期都係做高路潔買四支175.5元送仲多野起碼兩條Temple紙巾先仲有洗衣珠等可以比較咗先

“PARKnSHOP's same period Colgate deal: 4 tubes for $175.5 with even more gifts — at least two packs of tissues and detergent beads — compare before buying.”

Wellcome@lucina Ivy · Facebook · ♥ 0 · source

FixWellcomeShoppers accuse Wellcome of marking up price before framing gift as 'free'

A detailed price breakdown comment claims Wellcome's base Colgate price is inflated well above pharmacy price, undermining the promo's credibility and feeding a 'fake discount' narrative.

▸ Comment cites pharmacy pricing (~$3x/2 tubes) vs Wellcome's ~$46/tube listed price.

▶ Wellcome action: Publish transparent reference/unit pricing in promo creative to preempt markup accusations and rebuild trust in the 88% framing. — Pricing & Comms · This week

佢呢隻colgate基楚款其實平時去藥房買都係$3x 1pack2支再加一支試用裝,根本唔會賣到$46一支,只有新出purple或特快美白配方先會4x-5x一支 所以其實佢係mark up左,然後話送

“This basic Colgate line normally costs ~$3x for 2 tubes plus a trial size at pharmacies — never $46/tube. Only the newer purple/whitening variant hits $40-50. So the price is marked up before being 'given away'.”

Wellcome@Anonymous participant 958 · Facebook · ♥ 1 · source

FixWellcomeCash-coupon lucky draw prizes dismissed as low value

Despite solid engagement (83) on the lucky-draw post, a top comment calls the prize catalogue 'useless junk', risking participant goodwill for the loyalty mechanic.

▸ Direct negative comment on the $100 cash-coupon draw post.

▶ Wellcome action: Audit the prize catalogue and swap low-value items for higher-relevance/higher-perceived-value rewards ahead of the next draw cycle. — Loyalty & CRM · This week

抽嘅獎廢廢哋冇乜用

“The prizes you can draw are pretty useless / low value.”

Wellcome@Lam Mei Kuen · Facebook · ♥ 1 · source

What's working

Two bright spots stand out: Wellcome's back-to-school sale generated genuine organic amplification, and even skeptical shoppers on PARKnSHOP's thread ultimately did the math and validated the GWP economics — both signal that clear, calculable value still converts.

WellcomeBack-to-school 88% sale triggers organic amplification

Earned media coverage, aggregator reposts and shopper-driven shares (57 & 26 engagements) made this the day's largest anchor story.

#惠康 #Wellcome #開學大折日 #全場88折 #限時一日 #DREYERS #金鳳香米 #折上折

“User tags multiple sale-related hashtags (#開學大折日 #全場88折 #折上折), helping amplify the promo organically.”

Wellcome@fongar.media · Instagram · ♥ 0 · source

WellcomeOwned-channel promos still draw active interest despite rival parity

App delivery (177) and cash-coupon draw (83) posts held solid owned-channel engagement even as PARKnSHOP runs near-identical tactics.

系咪淨系做今日?

“Is this deal only for today?”

Wellcome@Kayle Lo · Facebook · ♥ 0 · source

ParknShopValue-conscious shoppers validate PARKnSHOP's GWP economics

Despite initial skepticism about markup, some shoppers ran the numbers and confirmed the net cost justified the purchase, converting doubt into a sale.

買左啦!今日買百佳仲有88折,8支牙膏先200幾蚊🤣值得買

“Bought it! Plus today's 88% off, 8 tubes came to just over $200 total — worth it.”

ParknShop@ExcellentBison2569 · Facebook · ♥ 0 · source

Report Card: gripes, questions & requests

Beyond the headline sale, customers used Wellcome's comment threads to flag execution gaps — from confused cashiers to underwhelming draw prizes and creative tone.

WellcomeIn-store staff unaware of promo gifts

A shopper says cashiers didn't know about the pot/blanket/camping-gear gift tiers, fueling suspicion of a mismanaged rollout.

搞咗好耐連收銀员不知有鑊/被/户外用品送,反問邊度收風勁嬲😤

“Took ages at checkout — the cashier had no idea about the pot/blanket/outdoor gear gifts. Asked back who's pocketing the difference — furious.”

Wellcome@Candy Chan · Facebook · ♥ 1 · source

WellcomeBasic pricing questions go unanswered in-thread

Repeated 'how much per item' questions suggest promo pricing isn't clearly communicated upfront.

請問牙膏幾錢一支?

“How much is each tube of toothpaste?”

Wellcome@Apple Chan · Facebook · ♥ 0 · source

WellcomeLucky-draw prizes seen as low value

Direct dismissal of the $100 cash-coupon draw's prize pool despite decent post engagement.

抽嘅獎廢廢哋冇乜用

“The prizes you can draw are pretty useless / low value.”

Wellcome@Lam Mei Kuen · Facebook · ♥ 1 · source

WellcomeAd creative criticized as inauthentic in tone

A back-to-school creative drew a comment calling its style overly 'mainland' and cringeworthy.

呢啲廣告好大陸feel🙄好娘

“This kind of ad has a real mainland-China feel — so cringe.”

Wellcome@my_simplylife · Instagram · ♥ 0 · source

Competitor watch ParknShop

ParknShopPARKnSHOP's viral vacuum GWP draws quality skepticism despite huge reach

The day's top-engagement post (158) frames the cordless vacuum as a steal, but the comment thread carries recurring complaints about noise, weak suction and quick breakage — a vulnerability Wellcome could exploit in comparative messaging.

▸ Multiple independent negative product comments on noise/durability within the same thread.

用過,好快壞

“Used it before, broke quickly.”

ParknShop@Fanny Yu · Facebook · ♥ 0 · source

In their words

A cross-section of real comments today: praise, criticism and competitive reasoning.

百佳同期都係做高路潔買四支175.5元送仲多野起碼兩條Temple紙巾先仲有洗衣珠等可以比較咗先

“PARKnSHOP's same-period Colgate deal: 4 tubes for $175.5 with even more gifts, at least two packs of tissues and detergent beads — compare before buying.”

Wellcome@lucina Ivy · Facebook · ♥ 0 negative · source

佢呢隻colgate基楚款其實平時去藥房買都係$3x 1pack2支再加一支試用裝,根本唔會賣到$46一支,只有新出purple或特快美白配方先會4x-5x一支 所以其實佢係mark up左,然後話送

“This basic Colgate line normally costs ~$3x for 2 tubes at pharmacies — never $46/tube. The price looks marked up before being 'given away'.”

Wellcome@Anonymous participant 958 · Facebook · ♥ 1 negative · source

抽嘅獎廢廢哋冇乜用

“The prizes you can draw are pretty useless / low value.”

Wellcome@Lam Mei Kuen · Facebook · ♥ 1 negative · source

用過,好快壞

“Used it before, broke quickly.”

ParknShop@Fanny Yu · Facebook · ♥ 0 negative · source

買左啦!今日買百佳仲有88折,8支牙膏先200幾蚊🤣值得買

“Bought it! Plus today's 88% off, 8 tubes came to just over $200 total — worth it.”

ParknShop@ExcellentBison2569 · Facebook · ♥ 0 positive · source

八支牙膏幾錢呀

“How much for the eight tubes total?”

ParknShop@Syivia Tang · Facebook · ♥ 0 neutral · source

Coverage: 37 comments from 5 posts. Facebook 34 · Instagram 3.
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