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Wellcome Hong Kong · Social Pulse
← Hong Kong editions

Daily · 12 Aug 2026

benchmarked vs ParknShop · 42 posts and 162 comments (earned + owned) · reach = summed post engagement
Review needed this week?
Needs attention
3 items to review this week (1 high-priority), see 'Act on this' below.
Total posts
42
earned + owned
Earned reach
1.4k
independent voices
Share of voice
57%
vs ParknShop 43%
Owned reach
2.5k
official accounts
Positive posts
43%
13 of 30
Comments read
162
today
Threads 89%Facebook 10%Xiaohongshu 1%

Executive summary

Earned vs owned reach

Of the 3.9k total reach today, 65% is the chains posting on their own channels and only 35% is independent voices. The organic conversation is small relative to brand broadcasting — every headline metric above is the earned 35%.

Earned 35%Owned 65%
ChainEarnedOwnedOwned %
Wellcome1.4k2.1k61%
ParknShop2842194%

Earned = organic / independent voices — this drives Share of Voice, sentiment and everything above. Owned = the brands' own official accounts, i.e. what they broadcast. A high owned share means the day's buzz is largely brand-driven, not organic.

Most viral today

Wellcome’s top post out-reached ParknShop’s by nearly 7×.
Wellcome
1,877
@christa_0811 · ice-cream variety challenge
ParknShop
262
@parknshophk · SELECT rice bran oil flash Wednesday redemption
Wellcome · top posts
IG@christa_0811ice-cream variety challengeowned♥ 1,877

“Same as prior ice-cream challenge post: author delighted by Wellcome's huge ice-cream variety spanning Japan/Korea/Taiwan/HK, plans to return for more.”

挑戰喺惠康入面食雪糕放題 到底係一種點嘅體驗?🫨🍦🍨🍧🧊 呢個絕對係我由細到大嘅夢想🌟喺超市無限拎雪櫃嘅雪糕出嚟食🍦尤其係呢排日日都36-37度~~ 原來惠康雪糕種類係咁齊全!唔單止有我鍾意嘅日韓雪條❤️台灣香港嘅種類都好多啊✨好多款仲係出面揾唔到㗎🤩今次真係食得超滿足 10分鐘完全唔夠 等我下次再 …

Owned/influencer IG repost of the ice-cream challenge content, generating strong engagement (1,877) and reinforcing Wellcome's product range perception.

View post →
TH@uno.the.spyMeadows soda water (0 sodium)organic♥ 1,172

“Same sodium comparison as earlier post: warns of sodium in soda waters (Watsons/Vitasoy) but notes Wellcome's Meadows brand has 0 sodium and is cheaper - will switch to it.”

大家小心揀梳打水,原本飲梳打水係想無糖無卡路里,但原來都會有鈉,怪唔得話飲太多有機會導致高血壓等問題。啱啱見到,玉泉每100ml有23mg鈉,一罐就3.3X23=75.9 mg,屈臣氏就有3.3X7=23.1 mg,剛發現Meadows 惠康馬來西亞製造嘅品牌係0鈉,咁以後就買佢嘞,而且仲平啲

Widely-shared Threads post (1,172 engagement) praising Wellcome's Meadows private-label soda water for having zero sodium and lower price than name brands - strong organic promotion for private label.

View post →
FB@wellcome.supermarketGarden mini butter cookies & toilet cleaner promoowned♥ 66

“Wellcome official post promoting new arrivals: Garden mini butter cookies (buy1get1, ~$15.3/box) and a toilet cleaner ($13), valid 7/8-20/8/2026, available online/app too.”

【今期堅係新!🤩】 堅係新👍🏻,唔好錯過多款新登場嘅產品!有嘉頓迷你牛油曲奇及潔厠得免刷洗潔廁液,快啲嚟入貨啦🛒! 🔸嘉頓 迷你牛油曲奇 買1送1,平均$15.3/盒 採用新西蘭牛油製作🧈,無防腐劑、無人造色素✅ 🌰 榛子朱古力味:濃郁堅果香+香滑朱古力,層次滿滿 🍵 抹茶朱古力味:清新茶香回甘,細 …

Official Wellcome promo push for new SKUs (cookies, toilet cleaner) with buy-1-get-1 and discount pricing.

View post →
FB@wellcome.supermarketGarden mini butter cookies & toilet cleaner promoowned♥ 66

“Wellcome official post promoting new arrivals: Garden mini butter cookies (buy 1 get 1) and a no-scrub toilet cleaner, valid 7/8-20/8.”

【今期堅係新!🤩】 堅係新👍🏻,唔好錯過多款新登場嘅產品!有嘉頓迷你牛油曲奇及潔厠得免刷洗潔廁液,快啲嚟入貨啦🛒! 🔸嘉頓 迷你牛油曲奇 買1送1,平均$15.3/盒 採用新西蘭牛油製作🧈,無防腐劑、無人造色素✅ 🌰 榛子朱古力味:濃郁堅果香+香滑朱古力,層次滿滿 🍵 抹茶朱古力味:清新茶香回甘,細 …

Owned promo post highlighting new-product launches (BOGO cookies, no-scrub toilet cleaner) to drive basket size.

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FB@wellcome.supermarketrice/oil & household Wednesday online promoowned♥ 52

“Wellcome's Wednesday online promo: 10% off rice/oil (min $150) or personal care/household items (min $238), with featured SKUs like rice, oil, diapers, sanitary pads, toilet cleaner, detergent and tissue.”

【周三油米+持家日】 🛒 補貨唔洗落街同人逼~!🍚✨星期三嚟惠康網店買米/食油滿$150或者買個人護理產品/生活/廚具/餐桌用品滿$238,即享9折*!快啲用惠康 APP 掃貨啦! 精選產品: ✨好運牌特選優質香米8公斤 - 折實價$78.3/包 ✨金象牌頂上茉莉香米8公斤 - 折實價$90/包 ✨ …

Owned Wednesday online-only promo bundling rice/oil and household staples at 10% off to boost e-commerce basket size.

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FB@Tony TonyMeadows soda water (0 sodium)organic♥ 40

“Author warns that many sodas contain sodium despite being sugar-free (Watsons ~23mg/100ml, Vitasoy ~7mg/100ml) but notes Wellcome's Malaysian-made Meadows brand has 0 sodium and is cheaper, so will switch to it.”

大家小心揀梳打水,原本飲梳打水係想無糖無卡路里,但原來都會有鈉,怪唔得話飲太多有機會導致高血壓等問題。啱啱見到, 1)玉泉每100ml有23mg鈉,一罐就3.3X23=75.9 mg, 2)屈臣氏就有3.3X7=23.1 mg,, 3)剛發現Meadows 惠康馬來西亞製造嘅品牌係0鈉,咁以後就買佢 …

Consumer highlights Wellcome's private-label Meadows soda water as a healthier (0 sodium) and cheaper alternative to Watsons/Vitasoy brands, boosting private-label appeal.

View post →
ParknShop · top posts
FB@parknshophkSELECT rice bran oil flash Wednesday redemptionowned♥ 262

“PARKnSHOP's Flash Wednesday promo: comment 'SELECT' to get a coupon redeemable for a $59 SELECT rice bran oil (1.9L) with any purchase, valid until 18/8.”

【快閃星期三⚡】 SELECT優惠一波接一波💨唔好俾佢停❗今期快閃星期三就有SELECT佳之選米糠油😼✨ 由家常小炒到香脆炸物,一支幫你輕鬆搞掂日常料理💪 煮得精明,揀SELECT就是叻!🌾💛 依家買任何產品就可以$59換購 SELECT佳之選米糠油1.9公升裝1支,立即留言拎券啦! 攞優惠步驟: …

Engagement-driving 'like & comment for coupon' campaign to redeem discounted SELECT private-label rice bran oil, boosting private-brand visibility.

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FB@parknshophkBestGuy day discounts (fruit, beef, sesame sauce, milk, chips, tissue)owned♥ 72

“PARKnSHOP's monthly BestGuy discount day featuring apples, Scotch beef short rib, sesame sauce, milk, chips and tissue at reduced prices, plus extra 8% off with linked HSBC card.”

【佳抵買✨本日限定優惠🥰 】 每月2/12/22日,#佳蛋仔BESTGUY都好識做!今次精選咗好多日常生活必備優惠畀大家!而且提提你~易賞錢會員今日只要用綁定咗嘅滙豐白金Visa卡/滙豐easy信用卡喺去百佳及旗下品牌門市單一簽賬滿HK$100或PNS網購單一簽賬滿HK$800,即享92折!💥 🚩精 …

Monthly 'BestGuy' discount day (2/12/22) owned post offering extra 8% off via HSBC card, aimed at loyalty-card holders.

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FB@parknshophkWednesday online deals (water, chips, pancake, hand soap)owned♥ 39

“PARKnSHOP's Wednesday online-only deals: discounts on Waitrose mineral water, Natural Chip Co. chips, Korean pancakes, and Ecostore hand soap, valid until 12/8.”

【至抵星期三👍🏻】 又到補貨好時機😜 #PNS網購 有齊礦泉水、薯片、韓式煎餅、洗手液等多個優惠🥳只限今日! 即刻落單啦>> https://bit.ly/3ROxs0y ⚡ESSENTIAL WAITROSE 有氣礦泉水/礦物質蒸餾水 2公升4支,優惠價$52/排 ⚡精選NATURAL CHIP …

Recurring 'Wednesday deal' owned post driving traffic to PNS online store with discounts on grocery staples.

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FB@Ka Ka Kachar siu bao & shark-fin-style soup promo itemsorganic♥ 27

“Tried PARKnSHOP's promo items: had the char siu bao before, tried the mock shark-fin soup for the first time - liked the shredded meat and mushroom, decent taste.”

百佳 有緣遇上促銷系列。 叉燒包有吃過, 碗仔翅第一次吃,有肉絲同冬菇片我覺得味道可以呀~。

Customer gives positive taste feedback on PARKnSHOP's promotional ready-to-eat items (char siu bao, mock shark fin soup).

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FB@parknshophksummer personal care bundle (mosquito repellent, sanitary, tissue)owned♥ 24

“PARKnSHOP online promo on mosquito repellent, antiperspirant and feminine care items with BOGO deals, bundled gifts for spend thresholds, and extra 8% off with HSBC card.”

【夏日護理大激賞💖】 最近天氣好熱🥵#PNS網購 有齊防蚊、止汗、女性護理用品優惠,全方位呵護你🥰今日用埋HSBC easy信用卡簽帳再享額外92折*🎉即刻落單啦>> 🥰買2件精選防蚊、止汗及冰涼產品,即享85折 https://bit.ly/45dajb9 🥰精選女士衛生用品買1送1(請加2件入購 …

Owned campaign stacking multiple promos (BOGO, bundle gifts, card discounts) on summer personal-care categories to lift online basket value.

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What customers are saying

162 public comments on today’s posts, read and tagged. Every quote is verbatim and links to its source.
How to read this: A curated read of public social comments from a single day — directional early-warning signal, not a scientific poll.

Act on this

FixWellcomeExpired yogurt still on shelf triggers food-safety trust hit

A shopper found yogurt past its early-July expiry date still being sold at Wellcome, fueling follow-on comments alleging nobody checks stock and that quality/sourcing (more mainland SKUs) is declining.

▸ Threads post flagging expired yogurt racked up engagement, with replies alleging no shelf-checks and worsening quality.

▶ Wellcome action: Audit expiry-date compliance and shelf-life rotation SOPs store-by-store, prioritizing dairy/chilled categories; retrain restocking staff and step up QA spot-checks. — Store Ops / QA · Now

我上星期去惠康買乳酪,佢仲賣緊七月初過期乳酪,太誇張

“Last week I bought yogurt at Wellcome that was still being sold well past its early-July expiry date — unacceptable.”

Wellcome@smilechoismile · Threads · ♥ 12 · source

FixWellcomeViral cold-water instant noodle sells out almost instantly, even online

Wellcome moved fast to stock the viral cold-water cup noodle to match rival 759 Store, winning praise for value, but shoppers report it vanishing almost immediately in-store and on HKTVmall, risking lost sales during a peak viral moment.

▸ A Threads creator documents visiting Wellcome/HKTVmall and 759 Store, finding Wellcome's online stock gone before they could buy.

▶ Wellcome action: Set up a fast-replenishment/allocation plan for trending SKUs (viral radar + rapid reorder) and sync HKTVmall stock levels with in-store demand spikes. — Merchandising / Supply Chain / E-commerce · This week

最近threads洗版、去到邊度都斷貨嘅「冷水杯麵」,你買咗未? 琴日惠康 hktvmall搶先一步上架…我哋都係買唔到😭 今日特登落觀塘759視察吓民情🤧順便買嚟實測吓 到底呢個冷水杯麵有咩特別令大家不惜一切都要搶購😧? 三種食法幫大家實測吓!睇下邊個食法最好食!

“Everyone's Threads feed is flooded with the cold-water cup noodle craze — sold out everywhere. We tried Wellcome's HKTVmall first but still missed out.”

Wellcome@mememeowmeovv · Threads · ♥ 14 · source

WatchWellcomeAstroturfing suspicion shadows Meadows soda-water virality

The viral Meadows 0-sodium soda post (1,172+ engagement) is driving genuine trial and brand switching, but it also spawned a skeptical thread accusing Wellcome of covertly seeding the health-comparison narrative because 'business is bad' — a narrative that could undercut authenticity if it spreads.

▸ A separate Threads post mocking the '7mg is high' framing as manufactured hype gathered meaningful engagement of its own.

▶ Wellcome action: Monitor sentiment around the Meadows post for astroturf narratives; prepare a factual sodium-comparison response and ensure any paid/influencer seeding is transparently disclosed. — Social / PR team · Now

好明顯啦 生意差 佢哋係要暗推 傻仔見到就會沖住買 正常人都知佢on9 如果7mg per 100ml 叫高,我都笑左🥹

“It's obviously business being slow — they're quietly pushing this. Anyone with sense knows it's nonsense; calling 7mg per 100ml 'high' is laughable.”

Wellcome@alansze106 · Threads · ♥ 7 · source

AmplifyWellcomeMeadows 0-sodium soda water is driving real brand switching

Beyond the skepticism, multiple independent commenters say they are genuinely switching from Watsons/Vitasoy sodas to Wellcome's own Meadows brand, citing lower sodium, more fizz, and lower price — a rare organic private-label win worth amplifying.

▸ Several separate commenters (cecik133, danam.828, ailuna4482) independently say they've switched or are considering switching to Meadows.

▶ Wellcome action: Lean into private-label health/value messaging (0-sodium, price) across in-store and social channels; consider expanding Meadows beverage visibility. — Private Label Marketing · This week

Meadows真係好野黎,佢多氣過屈臣氏果隻好多

“Meadows is legit — it's way more fizzy than the Watsons version.”

Wellcome@danam.828 · Threads · ♥ 19 · source

What's working

Beyond the noise, two genuine bright spots stand out: private-label credibility on health/value, and product-range perception driving both loyalty and cross-border interest.

WellcomeMeadows 0-sodium soda water sparks real switching

Independent commenters say they've moved off Watsons/Vitasoy sodas to Wellcome's own Meadows brand for lower sodium, better fizz, and price.

Meadows真係好野黎,佢多氣過屈臣氏果隻好多

“Meadows is legit — way more fizzy than Watsons' version.”

Wellcome@danam.828 · Threads · ♥ 19 · source

係呀!我上個月都留意到 冇比較冇傷害 之前飲開玉泉 而家改飲Meadows 仲平啲添呀

“I switched to Meadows last month too, and it's cheaper.”

Wellcome@cecik133 · Threads · ♥ 1 · source

WellcomeIce-cream range wins praise, even cross-border

The IG ice-cream-buffet challenge (1,877 engagement) drew admiration for variety, including hard-to-find Japan/Korea/Taiwan SKUs noted by cross-border visitors.

好多收獲😍😍😍😍👏👏

“So much haul, great! 😍😍😍😍👏👏”

Wellcome@wizard_lam1120 · Instagram · ♥ 3 · source

ParknShopParknShop's playful mascot moment lands well

A cheeky comparison of an egg-shaped character to ParknShop's blue branding got genuine laughs and engagement.

我第一眼以為係百佳「佳蛋公仔」,咁得意嘅😅

“At first I thought it was ParknShop's own 'egg mascot' — so cute 😅”

ParknShop@jia540jia · Threads · ♥ 2 · source

Report card: gripes, questions & requests

Alongside the viral wins, shoppers used the comments to raise confusion, taste skepticism, and operational complaints Wellcome should track.

WellcomeConfusion over the 'ice-cream buffet' framing

Some viewers thought Wellcome was running an actual all-you-can-eat promotion rather than a creator's personal challenge.

睇唔明點解惠康會有雪糕放題?

“I don't get why Wellcome would have an all-you-can-eat ice cream deal?”

Wellcome@n1ckyng_97 · Instagram · ♥ 1 · source

WellcomeSkepticism on Meadows' taste despite the health halo

Even amid the sodium-comparison buzz, some say the soda water itself is an acquired taste.

但惠康果隻真係唔好飲,溝嘢飲定係齋飲都唔得

“Wellcome's soda water really isn't nice — doesn't work mixed or drunk straight.”

Wellcome@sir.desmond_ · Threads · ♥ 0 · source

我覺得Meadows 冇咁好飲,唔知係唔係心理作用

“I don't think Meadows tastes that great — might just be psychological.”

Wellcome@phoebechu223 · Threads · ♥ 0 · source

WellcomeShelf-restocking gripe follows expiry complaint

After the expired-yogurt report, shoppers speculate nobody is checking stock.

惠康冇人執貨吧

“Doesn't Wellcome have anyone restocking shelves?”

Wellcome@julia_18001 · Threads · ♥ 0 · source

WellcomeMade-in-China sourcing pushback

Some shoppers say rising mainland-sourced products are souring their view of Wellcome versus ParknShop.

惠康越黎越差 又多大陸產品 唔好行

“Wellcome's getting worse, too many mainland China products now — won't go there.”

Wellcome@barbaramememe · Threads · ♥ 0 · source

Competitor watch ParknShop
WellcomeReach said fine. The comments said otherwise.
The post19 likes
Top comment7 likes

The beloved, highly-viral Meadows soda-water post (1,172 engagement, framed as an organic health tip that drove real brand switching) has a skeptical echo elsewhere on Threads accusing Wellcome of quietly seeding the buzz because 'business is bad' — a case of a feel-good UGC moment shadowed by astroturfing suspicion that could undercut authenticity if it spreads further. See the post →

In their words

A cross-section of real comments today: praise, criticism and competitive reasoning.

Meadows真係好野黎,佢多氣過屈臣氏果隻好多

“Meadows is legit — way more fizzy than Watsons' version.”

Wellcome@danam.828 · Threads · ♥ 19 positive · source

我上星期去惠康買乳酪,佢仲賣緊七月初過期乳酪,太誇張

“Last week I bought yogurt at Wellcome that was still being sold past its early-July expiry date — unacceptable.”

Wellcome@smilechoismile · Threads · ♥ 12 negative · source

7mg都叫高? 成班走去推惠康枝野 惠康呢排生意唔好咩

“7mg counts as high? Everyone's suddenly pushing Wellcome's stuff — is business bad?”

Wellcome@immgroot1102 · Threads · ♥ 19 negative · source

佢同百佳自家牌子一直係劣貨代表,以前領過幾次野以後唔買。

“It (Wellcome) and ParknShop's own house brands have always been the poster child for bad quality; I stopped buying after a few bad experiences.”

Wellcome@shapeshifer · Threads · ♥ 19 negative · source

我第一眼以為係百佳「佳蛋公仔」,咁得意嘅😅

“At first I thought it was ParknShop's own egg mascot — so cute 😅”

ParknShop@jia540jia · Threads · ♥ 2 positive · source

最近threads洗版、去到邊度都斷貨嘅「冷水杯麵」,你買咗未? 琴日惠康 hktvmall搶先一步上架…我哋都係買唔到😭 今日特登落觀塘759視察吓民情🤧順便買嚟實測吓 到底呢個冷水杯麵有咩特別令大家不惜一切都要搶購😧? 三種食法幫大家實測吓!睇下邊個食法最好食!

“Everyone's Threads feed is flooded with the cold-water cup noodle craze — sold out everywhere. We tried Wellcome's HKTVmall first but still missed out.”

Wellcome@mememeowmeovv · Threads · ♥ 14 neutral · source

Coverage: 162 comments from 22 posts. Threads 72 · Facebook 70 · Instagram 17 · Xiaohongshu 3.
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