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7-Eleven Singapore · Social Pulse
← Singapore editions

Daily · 6 Sep 2026

benchmarked vs Cheers · 7 posts and 7 comments (earned + owned) · reach = summed post engagement
Review needed this week?
Needs attention
2 items to review this week (1 high-priority), see 'Act on this' below.
Total posts
7
earned + owned
Earned reach
470
independent voices
Share of voice
100%
vs Cheers 0%
Owned reach
595
official accounts
Positive posts
67%
2 of 3
Comments read
7
today
TikTok 98%Facebook 2%

Executive summary

Earned vs owned reach

Of the 1.1k total reach today, 56% is the chains posting on their own channels and only 44% is independent voices. Independent voices carry a healthy share of the reach today.

Earned 44%Owned 56%
ChainEarnedOwnedOwned %
7-Eleven47059556%
Cheers000%

Earned = organic / independent voices — this drives Share of Voice, sentiment and everything above. Owned = the brands' own official accounts, i.e. what they broadcast. A high owned share means the day's buzz is largely brand-driven, not organic.

Most viral today

Cheers generated no ranked posts today.
7-Eleven
459
@cheamcreamz · Chiikawa Hippers collectible
7-Eleven · top posts
TT@cheamcreamzChiikawa Hippers collectibleorganic♥ 459

“Chiikawa Hippers at @7elevenSG ?! Of course i copped Usagi! 😛 #chiikawa #chiikawahippers #711 #singapore #cute”

TikTok creator excited about exclusive Chiikawa collectible drop at 7-Eleven, indicating strong collectible/character tie-in appeal.

View post →
IG@juneoesqueWall's Grape Ice Ballsowned♥ 277

“Apparently happiness comes in little purple ice balls 🍇💜😂 My nieces tried the Wall’s Grape Ice Balls and… safe to say, sharing was NOT part of the plan 🤭🧊 Icy, fruity, bite-sized and dangerously easy to keep popping. Find them at @7elevensg ! 💜 @walls.sg #juneoesqueeats #WallsSG #7ElevenSG #GrapeIce …”

Influencer content shows enthusiastic reaction to a Wall's x 7-Eleven exclusive treat, driving organic product buzz among families.

View post →
IG@7elevensgBlokees Wheels Batman E02 collectiblesowned♥ 218

“When the city lights dim and Gotham falls into shadow, the wheels begin to move 🦇 The BLOKEES Wheels E02: The Dark Knight series ($9.90 each) brings a lineup of sleek, powerful rides inspired by the world of Batman — each one designed with bold details, dark finishes, and display-worthy presence. Co …”

Second wave of Batman collectible promo continues to build collector engagement and repeat visits.

View post →
IG@7elevensgBlokees Wheels Batman E01 collectiblesowned♥ 96

“When the night falls, the engines wake 🦇🚗 Inspired by Batman’s legendary rides, the BLOKEES Wheels E01 Batman series ($9.90 each) captures the mystery, power, and sleek design of Gotham’s most iconic vehicles. Which of the 7 designs will roll into your collection first? Now exclusively available at …”

Owned IG promo for exclusive Batman-themed die-cast toy line drives collector traffic to stores.

View post →
FB@7-Eleven SingaporeBlokees Wheels Batman E02 collectiblesorganic♥ 11

“When the city lights dim and Gotham falls into shadow, the wheels begin to move 🦇 The BLOKEES Wheels E02: The Dark Knight series ($9.90 each) brings a lineup of sleek, powerful rides inspired by the world of Batman — each one designed with bold details, dark finishes, and display-worthy presence. Co …”

Official FB channel reinforces the same Batman collectible campaign, extending reach beyond IG.

View post →
FB@7Eleven.SingaporeBLOKEES Wheels Batman collectiblesowned♥ 4

“When the night falls, the engines wake 🦇🚗 Inspired by Batman’s legendary rides, the BLOKEES Wheels E01 Batman series ($9.90 each) captures the mystery, power, and sleek design of Gotham’s most iconic vehicles. Which of the 7 designs will roll into your collection first? Now exclusively available at …”

Owned post promoting exclusive Batman-themed collectible line available only at select 7-Eleven stores.

View post →

What customers are saying

7 public comments on today’s posts, read and tagged. Every quote is verbatim and links to its source.
How to read this: A curated read of public social comments from a single day — directional early-warning signal, not a scientific poll.

Act on this

Fix7-ElevenChiikawa Hippers stock shortages frustrating collectors

The Chiikawa Hippers tie-in is the top-performing organic story of the day, but multiple commenters say they visited several stores and could not find stock, and are asking whether it's available in the west area.

▸ Comments across the Chiikawa TikTok post flag store-to-store stockouts and unclear regional availability.

▶ 7-Eleven action: Push a real-time stock/store-availability list via social + app, and replenish high-demand outlets (especially west region) ahead of the next restock cycle. — Merchandising/Ops · Now

Help I went to a few stores and couldn't find them 😭

“Help, I went to a few stores and couldn't find them 😭”

7-Eleven@cutecrinkets · TikTok · ♥ 1 · source

Watch7-ElevenBlokees Wheels Batman: branch availability unclear to buyers

The Batman Blokees Wheels campaign is gaining momentum across IG/FB, but at least one commenter directly asks which branch carries it — a signal that demand may be outstripping visible stock info, similar to the Chiikawa pattern.

▸ Direct 'which branch available?' comment under the Blokees Wheels IG post.

▶ 7-Eleven action: Add a store-locator/stock-check link in post captions and pinned comments for collectible drops. — Marketing/Digital · This week

Which branch available?

“Which branch has it available?”

7-Eleven@kc0491 · Instagram · ♥ 0 · source

Amplify7-ElevenSingapore Book of Records feat underexposed on social

7-Eleven's Singapore Book of Records win for the 7-Eleven Run 'Take Five Spot' mass breathing exercise is a strong goodwill story but drove zero measured social engagement, suggesting it wasn't pushed hard enough to owned audiences.

▸ Earned media link shared with no visible engagement in the dataset.

▶ 7-Eleven action: Repost the record achievement with photo/video recap across IG/FB/TikTok and tag participants to drive organic amplification. — Social/Comms team · This week

https://www.dfiretailgroup.com/en/newsroom/dfi-news/7-eleven-singapore-launches-take-five-spot-at-7-eleven-run-sets-singapore-book-of-records-for-largest-mass-box-five-finger-breathing-exercise/

“Official newsroom link announcing the Singapore Book of Records feat for the 7-Eleven Run breathing exercise.”

7-Eleven@Singaporebookofrecords · Facebook · ♥ 0 · source

What's Working

Character collectibles and playful food content continue to be 7-Eleven's strongest organic engagement drivers.

7-ElevenWall's Grape Ice Balls delights family audiences

Influencer post (277 engagement) shows kids reacting enthusiastically, refusing to share the treat.

looks good sia

“Looks good!”

7-Eleven@wanwaiwen · Instagram · ♥ 0 · source

She’s so cheeky and cute!!

“She's so cheeky and cute!!”

7-Eleven@s_hiqing · Instagram · ♥ 1 · source

7-ElevenChiikawa Hippers sparks genuine collector demand

Top-engaged TikTok post (459) with fans actively hunting for the Usagi figure across stores.

i wonder if theres any at the west area 😫

“I wonder if there's any in the west area 😫”

7-Eleven@liuliruri · TikTok · ♥ 3 · source

Report Card

Customers are excited about 7-Eleven's collectible drops but repeatedly hit friction finding stock or knowing where to buy.

7-ElevenChiikawa Hippers: shelves emptying fast, no availability guidance

Two separate commenters report visiting multiple stores without success and ask about regional stock.

What country?

“What country?”

7-Eleven@char.lz29 · TikTok · ♥ 0 · source

Help I went to a few stores and couldn't find them 😭

“Help, I went to a few stores and couldn't find them 😭”

7-Eleven@cutecrinkets · TikTok · ♥ 1 · source

7-ElevenBlokees Wheels Batman: which branch stocks it?

Interested buyer directly asks for branch info under the campaign post.

Which branch available?

“Which branch has it available?”

7-Eleven@kc0491 · Instagram · ♥ 0 · source

Competitor watch Cheers
7-ElevenReach said fine. The comments said otherwise.
The post459 likes
Top comment1 likes

The Chiikawa Hippers post is the day's most-loved content, yet its top comments pivot from excitement to frustration over stockouts — enthusiasm risks turning into disappointment if availability isn't addressed quickly. See the post →

In their words

A cross-section of real comments today: praise, criticism and competitive reasoning.

Help I went to a few stores and couldn't find them 😭

“Help, I went to a few stores and couldn't find them 😭”

7-Eleven@cutecrinkets · TikTok · ♥ 1 negative · source

i wonder if theres any at the west area 😫

“I wonder if there's any in the west area 😫”

7-Eleven@liuliruri · TikTok · ♥ 3 negative · source

She’s so cheeky and cute!!

“She's so cheeky and cute!!”

7-Eleven@s_hiqing · Instagram · ♥ 1 positive · source

looks good sia

“Looks good!”

7-Eleven@wanwaiwen · Instagram · ♥ 0 positive · source

Which branch available?

“Which branch has it available?”

7-Eleven@kc0491 · Instagram · ♥ 0 neutral · source

What country?

“What country?”

7-Eleven@char.lz29 · TikTok · ♥ 0 neutral · source

Coverage: 7 comments from 4 posts. TikTok 3 · Instagram 3 · Facebook 1.
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