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7-Eleven Singapore · Social Pulse
← Singapore editions

Daily · 31 Aug 2026

benchmarked vs Cheers · 8 posts and 5 comments (earned + owned) · reach = summed post engagement
Review needed this week?
Needs attention
2 items to review this week (1 high-priority), see 'Act on this' below.
Total posts
8
earned + owned
Earned reach
34
independent voices
Share of voice
100%
vs Cheers 0%
Owned reach
1.3k
official accounts
Positive posts
40%
2 of 5
Comments read
5
today
Facebook 71%Xiaohongshu 18%Instagram 12%

Executive summary

Earned vs owned reach

Of the 1.3k total reach today, 97% is the chains posting on their own channels and only 3% is independent voices. The organic conversation is small relative to brand broadcasting — every headline metric above is the earned 3%.

Earned 3%Owned 97%
ChainEarnedOwnedOwned %
7-Eleven341.3k97%
Cheers000%

Earned = organic / independent voices — this drives Share of Voice, sentiment and everything above. Owned = the brands' own official accounts, i.e. what they broadcast. A high owned share means the day's buzz is largely brand-driven, not organic.

Most viral today

Cheers generated no ranked posts today.
7-Eleven
1,149
@7elevensg · ROROMALLO Dubai Chewy Cookies restock
7-Eleven · top posts
IG@7elevensgROROMALLO Dubai Chewy Cookies restockowned♥ 1,149

“👀 ROROMALLO Dubai Chewy Cookies are BACK IN STOCK! 🎉 They sold out faster than expected, but don’t worry — they’re back exclusively at 7-Eleven! 🙌 Now’s your chance to get your hands on these viral treats. 🤩✨ 🍪 Mini Dubai Chewy Cookie — 2 for $12 🍪 Original Dubai Chewy Cookie — 2 for $12 If you miss …”

Owned post announcing restock of viral Dubai chewy cookies exclusively at 7-Eleven, leveraging prior sell-out buzz.

View post →
IG@7elevensgWall's Onigiri Ice Creamowned♥ 101

“🍙👀 Onigiri… but it’s ICE CREAM?! Say hello to Wall’s Onigiri Ice Cream — a seriously unexpected frozen treat that looks like the savoury snack you know, but tastes completely different. 🍦✨ Inside? Creamy Oat & Rice flavoured ice cream with chewy rice bits, wrapped with an actual seaweed sheet for th …”

Owned launch content for a novelty ice cream exclusive to 7-Eleven, designed to drive social buzz and store visits.

View post →
FB@7-Eleven SingaporeROROMALLO Dubai Chewy Cookies restockorganic♥ 17

“👀 ROROMALLO Dubai Chewy Cookies are BACK IN STOCK! 🎉 They sold out faster than expected, but don’t worry — they’re back exclusively at 7-Eleven! 🙌 Now’s your chance to get your hands on these viral treats. 🤩✨ 🍪 Mini Dubai Chewy Cookie — 2 for $12 🍪 Original Dubai Chewy Cookie — 2 for $12 If you miss …”

Official Facebook re-announcement of restocked viral Dubai cookies, reinforcing scarcity messaging to drive footfall.

View post →
TT@7elevensgWall's Onigiri Ice Creamowned♥ 14

“🍙👀 Onigiri… but it’s ICE CREAM?! Say hello to Wall’s Onigiri Ice Cream — a seriously unexpected frozen treat that looks like the savoury snack you know, but tastes completely different. 🍦✨ Inside? Creamy Oat & Rice flavoured ice cream with chewy rice bits, wrapped with an actual seaweed sheet for th …”

Same owned campaign pushed on TikTok to extend reach for the novelty ice cream exclusive.

View post →
FB@7-Eleven SingaporeWall's Onigiri Ice Creamorganic♥ 7

“🍙👀 Onigiri… but it’s ICE CREAM?! Say hello to Wall’s Onigiri Ice Cream — a seriously unexpected frozen treat that looks like the savoury snack you know, but tastes completely different. 🍦✨ Inside? Creamy Oat & Rice flavoured ice cream with chewy rice bits, wrapped with an actual seaweed sheet for th …”

Official launch post for a novelty ice cream disguised as onigiri, exclusive to 7-Eleven for a limited time, designed to spark curiosity-driven trial.

View post →
XHS@闲的Oops盐Dubai Chocolate snack revieworganic♥ 6

“Singapore 7-Eleven store: Dubai Chocolate snack review, with friend @Becy.”

🇸🇬711商店 🍫Dubai Chocolate零食测评 #新加坡711 #迪拜巧克力 #零食测评 😜with👭@Becy

Mainland visitor content reviewing 7-Eleven's Dubai Chocolate snack, showing organic visitor interest in novelty SKUs.

View post →

What customers are saying

5 public comments on today’s posts, read and tagged. Every quote is verbatim and links to its source.
How to read this: A curated read of public social comments from a single day — directional early-warning signal, not a scientific poll.

Act on this

Fix7-ElevenStore-level stock visibility for viral SKUs

Hype-driven customers can't tell whether restocked items like DCC are available at their local outlet, risking frustration and lost trip conversion after they're primed by social content.

▸ Customer directly asked if DCC would return to a specific mall location

▶ 7-Eleven action: Publish a per-outlet restock schedule or stock locator (app/Instagram Stories) for hyped SKUs so demand generated by viral posts converts to actual visits. — 7-Eleven Digital/Marketing · This week

will nasty cookie dcc be back in elias mall? 😢

“will nasty cookie dcc be back in elias mall?”

7-Eleven@ohitshannahh · Instagram · ♥ 0 · source

Amplify7-ElevenRide the Dubai Chewy Cookies restock wave

The DCC restock post is the single biggest engagement driver of the day, reinforcing a scarcity narrative built from the prior sell-out — a proven playbook worth repeating and reinforcing while momentum is hot.

▸ Post drove 1,149 IG engagements and comments show anxious excitement to grab stock in time

▶ 7-Eleven action: Push restock alert notifications/Stories and consider a reserve or queue mechanism to capture demand spikes without repeat stockouts. — 7-Eleven Marketing · Now

hope I manage to get this in time 🥺🍫

“hope I manage to get this in time”

7-Eleven@sky.mentality · Instagram · ♥ 0 · source

Watch7-ElevenOnigiri ice cream taste/hype gap

The multi-platform Onigiri Ice Cream push is generating curiosity, but the campaign's own self-deprecating tone and mixed early reactions suggest a taste-vs-expectation gap that could blunt trial as it scales.

▸ Post caption itself frames the product as 'equally meh'; one commenter shows curiosity but no strong enthusiasm

▶ 7-Eleven action: Track post-purchase sentiment over the next week and consider taste-focused UGC or in-store sampling content to close the expectation gap. — 7-Eleven Content Team · This week

Oh damn human says she'll need to go find the onigiri ice cream

“Oh damn, human says she'll need to go find the onigiri ice cream”

7-Eleven@chopper.at.a.corner · Instagram · ♥ 0 · source

What's Working

Dubai-themed exclusives remain 7-Eleven's strongest organic content engine, resonating both locally and cross-border.

7-ElevenDubai Chewy Cookies restock reignites hype

Top engagement driver of the day, fueled by scarcity messaging from the prior sell-out

hope I manage to get this in time 🥺🍫

“hope I manage to get this in time”

7-Eleven@sky.mentality · Instagram · ♥ 0 · source

7-ElevenDubai chocolate content resonates beyond Singapore

A Xiaohongshu review of 7-Eleven's Dubai chocolate drew engagement from a mainland Chinese visitor, showing cross-border pull for the exclusivity play

巧克力!我的最爱

“Chocolate! My favorite”

7-Eleven@一枝桃花 · Xiaohongshu · ♥ 1 · source

你们宿舍还有怪盗基德[笑哭R]

“Does your dorm also have a 'Kaito Kid' (someone secretly taking snacks)? [laughing-crying]”

7-Eleven@伊思 · Xiaohongshu · ♥ 1 · source

Customer Questions & Gripes

Stock availability and product hype-vs-reality are the two themes customers raised around this cycle's Dubai/novelty snack push.

7-ElevenWhere can I find restocked Dubai cookies?

A customer asked specifically about Elias Mall availability, signalling uneven distribution communication for a viral SKU

will nasty cookie dcc be back in elias mall? 😢

“will nasty cookie dcc be back in elias mall?”

7-Eleven@ohitshannahh · Instagram · ♥ 0 · source

7-ElevenOnigiri ice cream: hype vs reality

Even the brand's own caption undercuts the hype ('equally meh'), while a customer remains curious enough to seek the product out

Oh damn human says she'll need to go find the onigiri ice cream

“Oh damn, human says she'll need to go find the onigiri ice cream”

7-Eleven@chopper.at.a.corner · Instagram · ♥ 0 · source

In their words

A cross-section of real comments today: praise, criticism and competitive reasoning.

hope I manage to get this in time 🥺🍫

“hope I manage to get this in time”

7-Eleven@sky.mentality · Instagram · ♥ 0 positive · source

will nasty cookie dcc be back in elias mall? 😢

“will nasty cookie dcc be back in elias mall?”

7-Eleven@ohitshannahh · Instagram · ♥ 0 neutral · source

巧克力!我的最爱

“Chocolate! My favorite”

7-Eleven@一枝桃花 · Xiaohongshu · ♥ 1 positive · source

你们宿舍还有怪盗基德[笑哭R]

“Does your dorm also have a 'Kaito Kid' (someone secretly taking snacks)? [laughing-crying]”

7-Eleven@伊思 · Xiaohongshu · ♥ 1 neutral · source

Oh damn human says she'll need to go find the onigiri ice cream

“Oh damn, human says she'll need to go find the onigiri ice cream”

7-Eleven@chopper.at.a.corner · Instagram · ♥ 0 neutral · source

Coverage: 5 comments from 3 posts. Instagram 3 · Xiaohongshu 2.
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