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7-Eleven Singapore · Social Pulse
← Singapore editions

Daily · 13 Aug 2026

benchmarked vs Cheers · 30 posts and 24 comments (earned + owned) · reach = summed post engagement
Review needed this week?
Worth a look
2 items to review this week; nothing urgent.
Total posts
30
earned + owned
Earned reach
100
independent voices
Share of voice
100%
vs Cheers 0%
Owned reach
1.2k
official accounts
Positive posts
83%
5 of 6
Comments read
24
today
Xiaohongshu 57%Facebook 24%Instagram 19%

Executive summary

Earned vs owned reach

Of the 1.3k total reach today, 92% is the chains posting on their own channels and only 8% is independent voices. The organic conversation is small relative to brand broadcasting — every headline metric above is the earned 8%.

Earned 8%Owned 92%
ChainEarnedOwnedOwned %
7-Eleven1001.1k92%
Cheers0122100%

Earned = organic / independent voices — this drives Share of Voice, sentiment and everything above. Owned = the brands' own official accounts, i.e. what they broadcast. A high owned share means the day's buzz is largely brand-driven, not organic.

Most viral today

7-Eleven’s top post out-reached Cheers’ by nearly 8×.
7-Eleven
249
@7elevensg · Gundam Card Game GD05 booster pack
Cheers
33
@cheers_sg · Furama City Centre store opening deals
7-Eleven · top posts
IG@7elevensgGundam Card Game GD05 booster packowned♥ 249

“Celebrate the Gundam Card Game's 1st Anniversary! The Freedom Ascension Booster Pack [GD05] is here at $3.90 each, featuring the highest number of LR++ cards yet, the debut of Link Rare cards, and powerful new Mobile Suits from four iconic Gundam series. Whether you're upgrading your deck or growing …”

Anniversary collectible card drop drives collector foot traffic and repeat purchase

View post →
IG@7elevensgGundam Card Game GD05 booster packowned♥ 249

“Celebrate the Gundam Card Game's 1st Anniversary! The Freedom Ascension Booster Pack [GD05] is here at $3.90 each, featuring the highest number of LR++ cards yet, the debut of Link Rare cards, and powerful new Mobile Suits from four iconic Gundam series. Whether you're upgrading your deck or growing …”

Anniversary card game tie-in targeting collector/hobbyist segment at $3.90.

View post →
IG@7elevensgBandai/Kiss Candy/Eclipse collectiblesowned♥ 102

“Fresh drops, sweet treats, and collectibles you’ll want to get your hands on! ✨🍬💕 Discover the latest finds at 7-Eleven, featuring the Bandai Seventeen Miniteen Charm & Gummy, Kiss Candy Apple Candies featuring My Melody and Kuromi, and Eclipse Travel Promo Packs. From adorable collectibles to sweet …”

Owned collectible tie-in campaign (Seventeen, Sanrio) to drive impulse purchases.

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IG@7elevensgToy Story Climbing Figurines blind bagowned♥ 94

“Collect all the Toy Story Climbing Figurines! In total 6 designs in blind bags, available at $7.90 each from selected 7-Eleven stores. Distributed by Simply Toys (@simplytoyssg) #7elevensg #simplytoyssg #enesco #toystory #blindbag”

Collectible blind-bag tie-in with Toy Story drives collector engagement and repeat visits

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IG@7elevensgToy Story blind bag figurinesowned♥ 94

“Collect all the Toy Story Climbing Figurines! In total 6 designs in blind bags, available at $7.90 each from selected 7-Eleven stores. Distributed by Simply Toys (@simplytoyssg) #7elevensg #simplytoyssg #enesco #toystory #blindbag”

Blind-bag collectible launch with Simply Toys partnership to drive collector interest.

View post →
IG@singpromosCornetto Royale BOGO & 4-Day Specialsowned♥ 61

“🍦 𝗖𝗢𝗥𝗡𝗘𝗧𝗧𝗢 𝗥𝗢𝗬𝗔𝗟𝗘 𝗕𝗨𝗬 𝟭 𝗚𝗘𝗧 𝟭 𝗙𝗥𝗘𝗘! 😍 Ice cream takes the spotlight in 7-Eleven Singapore’s 4-Day Specials ✨ Grab selected Cornetto Royale at 𝗕𝘂𝘆 𝟭 𝗮𝘁 $𝟯, 𝗚𝗲𝘁 𝟭 𝗙𝗥𝗘𝗘 🍦🍦 More deals worth checking out too 👀 🥫 LELE Premium Abalone — 𝗼𝗻𝗹𝘆 $𝟵.𝟵𝟬 🍫 Beryl’s Tiramisu Chocolate — 𝟯 𝗳𝗼𝗿 $𝟵 🥤 Red Bull Energy S …”

Owned promo drives ice-cream and grocery deals via 7-Eleven's 4-Day Specials campaign

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Cheers · top posts
IG@cheers_sgFurama City Centre store opening dealsowned♥ 33

“🚨 Furama City Centre, we’re here! 🎉⁣ 🌟Opening Deals (13–19 Aug) Enjoy up to 59% OFF on selected participating products. ⁣ Working nearby? Share this with your colleagues and office kakis! 👋✨⁣ ⁣ Your new go-to spot for those little moments in between. 💛⁣ ⁣ 🥐 Grab a quick breakfast before the workday …”

New store opening with launch discounts expands Cheers' presence in the CBD

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IG@cheers_sgFurama City Centre store opening dealsowned♥ 33

“🚨 Furama City Centre, we’re here! 🎉⁣ 🌟Opening Deals (13–19 Aug) Enjoy up to 59% OFF on selected participating products. ⁣ Working nearby? Share this with your colleagues and office kakis! 👋✨⁣ ⁣ Your new go-to spot for those little moments in between. 💛⁣ ⁣ 🥐 Grab a quick breakfast before the workday …”

New store opening at Furama City Centre with up to 59% off promo drives foot traffic in CBD area.

View post →
IG@cheers_sgCrab Around Singapore campaign teaserowned♥ 18

“🦀 Something’s about to get crabby around Singapore…⁣ ⁣ Word on the street is that a very special traveller is making its way around our little red dot. 👀⁣ ⁣ It’s local. It’s iconic. And it’s Limited Edition.⁣ ⁣ But where will it make its first stop? 📍⁣ ⁣ Keep your eyes peeled and your travel card re …”

Teaser campaign builds anticipation for an upcoming limited-edition crab-themed product

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IG@cheers_sglimited-edition crab item teaserowned♥ 18

“🦀 Something’s about to get crabby around Singapore…⁣ ⁣ Word on the street is that a very special traveller is making its way around our little red dot. 👀⁣ ⁣ It’s local. It’s iconic. And it’s Limited Edition.⁣ ⁣ But where will it make its first stop? 📍⁣ ⁣ Keep your eyes peeled and your travel card re …”

Owned teaser campaign building anticipation for a mystery limited-edition item across Singapore stores.

View post →
FB@CheersSGFurama City Centre store opening dealsowned♥ 7

“🎉 NOW OPEN at Furama City Centre! 🌟Opening Deals (13–19 Aug) Enjoy up to 59% OFF on selected participating products. Need a little pick-me-up between meetings? ☕ Looking for a quick breakfast or after-lunch dessert? 🥐🍦 Or just want to check out the latest collectibles? 👀✨ From ice cream and refreshi …”

New store opening reinforces Cheers' CBD expansion with launch discounts

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What customers are saying

24 public comments on today’s posts, read and tagged. Every quote is verbatim and links to its source.
How to read this: A curated read of public social comments from a single day — directional early-warning signal, not a scientific poll.

Act on this

Fix7-ElevenApp coupon for 10-cent Wednesday isn't refreshing for some users

Several XHS commenters report the app still shows last week's coupon or nothing new on deal day, blocking them from redeeming a promotion they actively follow.

▸ Three separate comments flag stale/missing coupons on the same post thread.

▶ 7-Eleven action: Check app coupon-refresh logic/CDN caching for the weekly voucher push and confirm rollout timing is consistent across regions. — 7-Eleven App/Digital team · Now

为什么我的app还没有刷新

“Why hasn't my app refreshed yet?”

7-Eleven@脑洞笔记 · Xiaohongshu · ♥ 1 · source

Fix7-ElevenCollectible drops selling out fast at specific outlets, with no stock/outlet visibility

Fans are asking which outlets carry the Gundam booster and blind-box figurines, and at least one outlet (Bedok) reportedly sold out early, leaving loyal followers empty-handed.

▸ 'bedok很早卖完了' plus repeated 'is there a list of outlets?' questions on the Gundam post.

▶ 7-Eleven action: Publish an outlet-availability list or stock indicator for hot collectible drops via app/IG story to reduce wasted trips. — 7-Eleven Merchandising/Marketing · This week

bedok很早卖完了[哭惹R]

“Sold out very quickly at Bedok.”

7-Eleven@小泡泡小胖~妞~🐇 · Xiaohongshu · ♥ 0 · source

Watch7-ElevenPromo comment sections attracting spam/scam ads

A money-changer scam comment appeared under the Cornetto BOGO promo post, which can mislead customers and dilute the quality of the comment section.

▸ Comment impersonating a currency exchange ad sits directly under the official Cornetto promo post.

▶ 7-Eleven action: Enable stricter comment moderation/keyword filters on FB promo posts and remove scam comments promptly. — Social Media/Community Management · Now

5 Dollar Singapore Ice Cream Walls Money Changer Rajasa Eka Yuanita cantik sekali😍 Beli Ice Cream 500 Dollar Cash 5 Dollar Singapore

“5 Dollar Singapore Ice Cream Walls Money Changer... buy ice cream, 500 dollars cash for 5 Singapore dollars.”

7-Eleven@Eka Yuanita · Facebook · ♥ 0 · source

Amplify7-ElevenCollectible strategy is earning organic brand comparisons to PopMart

Customers are voluntarily framing 7-Eleven's blind-box/collectible push as a lifestyle/collecting destination, not just a convenience store — a strong earned-media narrative to lean into.

▸ Direct customer comparison to PopMart on a collectibles post.

▶ 7-Eleven action: Repurpose the 'PopMart of convenience stores' framing in social copy and consider a cross-post/UGC campaign around unboxing collectibles. — Brand Marketing · This week

7 Eleven is turning into PopMart ...

“7-Eleven is turning into PopMart...”

7-Eleven@Stephan Chen · Facebook · ♥ 0 · source

What's working

Collectibles and the weekly 10-cent deal remain 7-Eleven's strongest organic pull, driving genuine grassroots enthusiasm.

7-Eleven10-cent Wednesday deal keeps building loyal, thankful followers

Xiaohongshu creator's weekly deal post draws thanks and cute reactions from regular followers.

感谢博主[色色R]

“Thanks blogger [flirty emoji]”

7-Eleven@momo · Xiaohongshu · ♥ 0 · source

超可愛[派对R]

“So cute [party emoji]”

7-Eleven@新台小资分享记 · Xiaohongshu · ♥ 0 · source

7-ElevenHello Kitty x Merlion EZ-Link card sparks proud show-and-tell

Customer shares excitement at having secured the collectible card from a specific outlet.

got it! hehe @bugis 7-11

“Got it! hehe @Bugis 7-Eleven”

7-Eleven@John Goh · Facebook · ♥ 1 · source

7-ElevenToy Story blind-bag figurines land well on cuteness factor

Simple, enthusiastic positive reaction to the new blind-bag collectible line.

Love it soooo cute!

“Love it, so cute!”

7-Eleven@cocolim2 · Instagram · ♥ 0 · source

Customer report card

Beyond the hype, customers are asking practical questions about where to buy, how to pay, and whether stock/redemption is even still available — signals worth closing the loop on.

7-ElevenWhere can I actually buy this?

Repeated outlet-availability questions on the Gundam GD05 booster post.

Is there a list of outlets?

“Is there a list of outlets?”

7-Eleven@freedom4ever · Instagram · ♥ 1 · source

How do I buy it!!

“How do I buy it!!”

7-Eleven@instantnoodledude · Instagram · ♥ 2 · source

7-ElevenConfusion over payment and redemption process for blind boxes

Customers unsure whether payment happens in-app or in-store, and which outlet had stock.

请问付款时是在软件里付款吗?还是可以另外付

“Is payment done in the app, or can I pay separately?”

7-Eleven@mimamimehmimo · Xiaohongshu · ♥ 0 · source

哇塞,哪个店

“Wow, which store?”

7-Eleven@菜一斤 · Xiaohongshu · ♥ 0 · source

7-ElevenIs the promo/stock actually still available?

A shopper questions whether a flavor/item was already fully redeemed, suggesting unclear real-time stock status.

绿茶不是 #fully redeem[搜索高亮]# 了吗?[皱眉R]

“Wasn't the green tea one already fully redeemed?”

7-Eleven@草莓泡泡 · Xiaohongshu · ♥ 1 · source

7-ElevenRequests for more card-game franchises beyond Gundam

Fans want the collectible card lineup expanded to other franchises.

bring in dragonball fusion world pls

“Please bring in Dragon Ball Fusion World”

7-Eleven@haqi.1996 · Instagram · ♥ 1 · source

In their words

A cross-section of real comments today: praise, criticism and competitive reasoning.

Love it soooo cute!

“Love it, so cute!”

7-Eleven@cocolim2 · Instagram · ♥ 0 positive · source

got it! hehe @bugis 7-11

“Got it! hehe @Bugis 7-Eleven”

7-Eleven@John Goh · Facebook · ♥ 1 positive · source

7 Eleven is turning into PopMart ...

“7-Eleven is turning into PopMart...”

7-Eleven@Stephan Chen · Facebook · ♥ 0 neutral · source

bedok很早卖完了[哭惹R]

“Sold out very quickly at Bedok.”

7-Eleven@小泡泡小胖~妞~🐇 · Xiaohongshu · ♥ 0 negative · source

为什么我的app还没有刷新

“Why hasn't my app refreshed yet?”

7-Eleven@脑洞笔记 · Xiaohongshu · ♥ 1 negative · source

绿茶不是 #fully redeem[搜索高亮]# 了吗?[皱眉R]

“Wasn't the green tea one already fully redeemed?”

7-Eleven@草莓泡泡 · Xiaohongshu · ♥ 1 negative · source

Coverage: 24 comments from 7 posts. Xiaohongshu 14 · Instagram 6 · Facebook 4.
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