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7-Eleven Singapore · Social Pulse
← Singapore editions

Daily · 9 Aug 2026

benchmarked vs Cheers · 2 posts and 5 comments from independent voices · reach = summed post engagement
Earned reach
3
independent voices
Owned reach
199
official accounts
Share of voice
100%
vs Cheers 0%
Positive posts
0%
0 of 2
Comments read
5
today
Xiaohongshu 67%Facebook 33%

Executive summary

Most viral today
What customers are saying

Earned vs owned reach

Of the 202 total reach today, 99% is the chains posting on their own channels and only 1% is independent voices. The organic conversation is small relative to brand broadcasting — every headline metric above is the earned 1%.

Earned 1%Owned 99%
ChainEarnedOwnedOwned %
7-Eleven319999%
Cheers000%

Earned = organic / independent voices — this drives Share of Voice, sentiment and everything above. Owned = the brands' own official accounts, i.e. what they broadcast. A high owned share means the day's buzz is largely brand-driven, not organic.

Most viral today

Cheers generated no ranked posts today.
7-Eleven
159
@7elevensg · Mr. Merlion & Friends National Day collab storage boxes
7-Eleven · top posts
IG@7elevensgMr. Merlion & Friends National Day collab storage boxesowned♥ 159

“🇸🇬❤️ Happy National Day, Singapore! Celebrate Singapore with our adorable 7-Eleven x Mr. Merlion & Friends collab! From Slurpee to Onigiri and other iconic favourites, these mini storage boxes are made for every Singaporean collector. 🎁 FREE with a minimum in-store spend of $28 or purchase one for $ …”

Owned Instagram post amplifying the same National Day merchandise promo, extending reach across channels.

View post →
FB@7Eleven.SingaporeMr. Merlion & Friends National Day collab storage boxesowned♥ 40

“🇸🇬❤️ Happy National Day, Singapore! Celebrate Singapore with our adorable 7-Eleven x Mr. Merlion & Friends collab! From Slurpee to Onigiri and other iconic favourites, these mini storage boxes are made for every Singaporean collector. 🎁 FREE with a minimum in-store spend of $28 or purchase one for $ …”

Official National Day tie-in promo driving in-store spend threshold, reinforcing local cultural relevance.

View post →
XHS@叫我桃子就好Jinro soju pricingorganic♥ 2

“Came to Singapore and saw this 7-Eleven price for a bottle of Jinro soju—S$20.1, I went silent. Converting to RMB, I can't help but calculate mentally... fellow Chinese, what's the price back home?”

来新加坡逛711看到这个价格,我沉默了 真露烧酒一瓶 20.1新币,换算成人民币真的会忍不住开始心算…… 国内的小伙伴来报个价!你们那边一瓶多少钱?👀 想做一

Mainland Chinese visitor comments on Singapore 7-Eleven soju pricing (S$20.1), comparing to home-market prices—signals price sensitivity among tourists.

View post →
FB@7-Eleven Run Singapore7-Eleven Run Singapore 2026 registrationorganic♥ 1

“🚨 Final call! Registration closes today! 🚨 If you haven’t signed up for the 7-Eleven Run Singapore 2026 yet, now is your last chance to secure your spot! 🏃‍♀️🏃‍♂️ Gather your friends, lace up your running shoes, and be part of the excitement!🏃‍♂️Sign up now via the link in bio or visit 7elevensgrun. …”

Owned event promo driving last-minute sign-ups for the annual branded run, a community engagement touchpoint.

View post →

What customers are saying

5 public comments on today’s posts, read and tagged. Every quote is verbatim and links to its source.
How to read this: A curated read of public social comments from a single day — directional early-warning signal, not a scientific poll.

Act on this

Fix7-ElevenAlcohol pricing is pushing shoppers to supermarkets

A price-comparison post about a S$20.10 soju bottle drew immediate, repeated advice to buy alcohol at Fairprice instead of 7-Eleven, framing the chain as categorically bad value for drinks.

▸ Two separate commenters recommend supermarkets over 7-Eleven specifically for alcohol.

▶ 7-Eleven action: Audit alcohol SKU pricing/promo cadence against supermarket benchmarks (e.g., match 2-for-20 style bundles) or reposition alcohol as a convenience/late-night purchase rather than a price-competitive one. — Category Management / Merchandising · This week

去超市买(比如fairprice),不要在7-11 买,新加坡7-11巨贵

“Go buy it at the supermarket (like Fairprice), don't buy at 7-Eleven — Singapore 7-Eleven is way too expensive.”

7-Eleven@qa · Xiaohongshu · ♥ 1 · source

Watch7-ElevenTax narrative softens blame but sales still go elsewhere

Commenters correctly attribute high alcohol prices to Singapore's tax regime rather than accusing 7-Eleven of gouging, which protects brand trust — but the practical outcome is still lost alcohol sales to supermarkets.

▸ Two comments independently cite Singapore's high alcohol tax as the real driver of price.

▶ 7-Eleven action: Track whether this 'it's the tax, not the store' framing persists across future price-shock posts; consider proactive content that leans into this defense while highlighting 7-Eleven's convenience value. — Brand Marketing / Social · Now

新加坡酒重税,所以超级贵

“Singapore has heavy tax on alcohol, that's why it's so expensive.”

7-Eleven@gaaci · Xiaohongshu · ♥ 0 · source

Watch7-ElevenCross-border price-shock content format is a recurring risk

The post's framing — converting SGD price to RMB and inviting readers to 'report your local price' — is a viral template that consistently makes 7-Eleven Singapore look overpriced to Chinese tourists/expats.

▸ Original post explicitly invites mainland price comparisons on a 7-Eleven SKU.

▶ 7-Eleven action: Prepare a short bilingual explainer on Singapore's tax-inclusive alcohol pricing to pre-empt sticker-shock virality among tourist audiences. — Content / Social Team · This week

说过了新加坡7-11不是买饮料的地方

“Already said it before: Singapore 7-Eleven is not the place to buy drinks.”

7-Eleven@JTJT · Xiaohongshu · ♥ 0 · source

What's working

With a small, price-focused comment thread, the clearest positive signal is that the community is defending 7-Eleven's pricing context rather than piling on with brand-blame.

7-ElevenCommunity frames high prices as policy, not price-gouging

Two commenters proactively explain that Singapore's alcohol tax — not 7-Eleven's markup — drives the S$20.10 price point.

711很贵,新加坡酒税也高,超市相对便宜点,现在折扣20两瓶

“7-Eleven is expensive, Singapore's alcohol tax is also high; supermarkets are relatively cheaper, currently 2 bottles for 20 on discount.”

7-Eleven@momo · Xiaohongshu · ♥ 0 · source

新加坡酒重税,所以超级贵

“Singapore has heavy tax on alcohol, that's why it's so expensive.”

7-Eleven@gaaci · Xiaohongshu · ♥ 0 · source

7-ElevenShoppers self-organize as informal price guides

Even while steering away from 7-Eleven, commenters engage constructively by naming specific cheaper alternatives rather than just complaining.

去超市买(比如fairprice),不要在7-11 买,新加坡7-11巨贵

“Go buy it at the supermarket (like Fairprice), don't buy at 7-Eleven — Singapore 7-Eleven is way too expensive.”

7-Eleven@qa · Xiaohongshu · ♥ 1 · source

Report Card: Alcohol Pricing Perception

A single viral price-comparison post surfaced a clear, repeated gripe: 7-Eleven is seen as the wrong place to buy alcohol in Singapore, with shoppers redirecting each other to supermarkets.

7-ElevenSoju price triggers sticker shock

A bottle of Jinro soju priced at S$20.10 prompted the poster to invite cross-border price comparisons.

说过了新加坡7-11不是买饮料的地方

“Already said it before: Singapore 7-Eleven is not the place to buy drinks.”

7-Eleven@JTJT · Xiaohongshu · ♥ 0 · source

7-ElevenDirect recommendation to shop elsewhere

Commenters explicitly redirect alcohol purchases to Fairprice instead of 7-Eleven.

去超市买(比如fairprice),不要在7-11 买,新加坡7-11巨贵

“Go buy it at the supermarket (like Fairprice), don't buy at 7-Eleven — Singapore 7-Eleven is way too expensive.”

7-Eleven@qa · Xiaohongshu · ♥ 1 · source

7-ElevenTax cited as root cause

Multiple commenters attribute the price gap to national alcohol tax rather than store markup.

711很贵,新加坡酒税也高,超市相对便宜点,现在折扣20两瓶

“7-Eleven is expensive, Singapore's alcohol tax is also high; supermarkets are relatively cheaper, currently 2 bottles for 20 on discount.”

7-Eleven@momo · Xiaohongshu · ♥ 0 · source

Competitor watch Cheers
7-ElevenReach said fine. The comments said otherwise.
The post2 likes
Top comment1 likes

What starts as a curiosity post about soju pricing quickly turns into an explicit community recommendation to abandon 7-Eleven for alcohol purchases and shop at Fairprice instead — a direct defection nudge sitting right under a 7-Eleven-branded post. See the post →

In their words

A cross-section of real comments today: praise, criticism and competitive reasoning.

说过了新加坡7-11不是买饮料的地方

“Already said it before: Singapore 7-Eleven is not the place to buy drinks.”

7-Eleven@JTJT · Xiaohongshu · ♥ 0 negative · source

去超市买(比如fairprice),不要在7-11 买,新加坡7-11巨贵

“Go buy it at the supermarket (like Fairprice), don't buy at 7-Eleven — Singapore 7-Eleven is way too expensive.”

7-Eleven@qa · Xiaohongshu · ♥ 1 negative · source

711很贵,新加坡酒税也高,超市相对便宜点,现在折扣20两瓶

“7-Eleven is expensive, Singapore's alcohol tax is also high; supermarkets are relatively cheaper, currently 2 bottles for 20 on discount.”

7-Eleven@momo · Xiaohongshu · ♥ 0 neutral · source

新加坡酒重税,所以超级贵

“Singapore has heavy tax on alcohol, that's why it's so expensive.”

7-Eleven@gaaci · Xiaohongshu · ♥ 0 neutral · source

Coverage: 5 comments from 1 posts. Xiaohongshu 5.
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