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7-Eleven Hong Kong · Social Pulse
← Hong Kong editions

Daily · 17 Aug 2026

benchmarked vs Circle K · 35 posts and 21 comments (earned + owned) · reach = summed post engagement
Review needed this week?
Worth a look
1 item to review this week; nothing urgent.
Total posts
35
earned + owned
Earned reach
143
independent voices
Share of voice
79%
vs Circle K 21%
Owned reach
984
official accounts
Positive posts
74%
14 of 19
Comments read
21
today
Threads 52%Instagram 44%Facebook 3%Xiaohongshu 1%

Executive summary

Earned vs owned reach

Of the 1.1k total reach today, 87% is the chains posting on their own channels and only 13% is independent voices. The organic conversation is small relative to brand broadcasting — every headline metric above is the earned 13%.

Earned 13%Owned 87%
ChainEarnedOwnedOwned %
7-Eleven8375490%
Circle K6023079%

Earned = organic / independent voices — this drives Share of Voice, sentiment and everything above. Owned = the brands' own official accounts, i.e. what they broadcast. A high owned share means the day's buzz is largely brand-driven, not organic.

Most viral today

7-Eleven’s top post out-reached Circle K’s by nearly 3×.
7-Eleven
232
@7elevenhk · Kanro Gummy grape soda flavor
Circle K
78
@circlek_hk · Nestle Bon Bon jelly ice bar
7-Eleven · top posts
IG@7elevenhkKanro Gummy grape soda flavorowned♥ 232

“New at 7-Eleven: Kanro thick gummy candy in grape soda flavor, dual-texture Q-bounce outer layer with soft inner.”

【#7仔新嘢】甘樂神濃軟糖葡萄蘇打口味登場啦😋🍇🥤✨ 今期 7 仔帶嚟#甘樂神濃軟糖葡萄蘇打口味 💜香濃葡萄蘇打風味配搭獨特雙層口感🤤🍇 外層Q彈、內層柔軟😋果香清新又充滿層次✨隨時隨地都可以享受香甜滋味~快啲嚟 7 仔入手啦🛒💨 #7ElevenHK #7ElevenMACAU #7Eleven便 …

Owned new-product post for imported Japanese gummy candy.

View post →
IG@7elevenhk7-Select rice ball + mineral water promoowned♥ 190

“Buy 2 7-Select premium rice balls, get a free bottle of French mineral water (17-21 Aug), plus yuu stamp rewards.”

【#買嘢食送嘢飲】📣買任何7-SELECT極上或特上飯糰系列2件🍙🍙送7-SELECT 法國天然礦泉水💧500毫升 1支🥳 #只限5天📣 一口飯糰😋,一口天然礦泉水💧,方便又滿足🙌!✨今個星期嚟7仔買任何7-SELECT極上或特上飯糰系列2件🍙🍙,仲送你法國天然礦泉水💧500毫升 1支*!無論趕住返 …

Owned promo post for rice ball bundle deal with free water, standard weekly promo push.

View post →
IG@7elevenhk7-Select pizza roll/salad + Monster drink giveaway & yuu stampsowned♥ 132

“Buy any 7-Select pizza roll or salad, get a free Monster Ultra drink (17-21 Aug); yuu members can also collect stamps for rewards.”

【 #買嘢食送嘢飲 】📣買任何7-SELECT薄餅卷 /沙律*1件🌯🥗送魔爪超越碳酸能量飲料355毫升1罐🎊 #只限5天📣 今個星期一開始,一於為自己準備一個Fresh Combo🍃!由即日起至星期五,買任何7-SELECT薄餅卷🌯/沙律🥗*1件,即送魔爪超越碳酸能量飲料355毫升1罐**!夠曬輕盈 …

Owned promo post detailing free-drink deal and loyalty stamp program, core promo cadence tracking.

View post →
IG@7elevenhkMeadows flavored cashew nutsowned♥ 83

“New at 7-Eleven: Meadows flavored cashew series (fried chicken & sweet corn flavors) now available exclusively.”

【#7仔新嘢】Meadows特色風味腰果系列登場啦😋🥜✨ 今期 7 仔帶嚟優先發售嘅 #Meadows特色風味腰果系列 💛將香脆腰果配搭創新惹味風味🤤兩款口味有齊香濃炸雞味同香甜燒粟米味,快啲嚟 7 仔入手啦🛒💨 🍗 Meadows炸雞髀味腰果 獨創炸雞風味外皮包裹香脆腰果🤤香濃惹味又充滿層次✨每1 …

Owned new-product announcement for exclusive Meadows cashew nut flavors.

View post →
IG@konglui.food7-Select x CoCo Ichibanya & Ginza Aji-dako limited itemsorganic♥ 68

“Food blogger reviews new 7-Select items co-branded with CoCo Ichibanya curry chain and Ginza Aji-dako takoyaki brand, listing prices and descriptions of curry buns, siu mai, toast and takoyaki-flavored sandwiches/wraps, encouraging readers to try them.”

「 7-SELECT x CoCo壱番屋」 🍛 & 「7-SELECT x 築地銀だこ」🐙期間限定新品 經過7-Eleven又見到佢地自家品牌7-SELECT又有新產品! 今次仲係一口氣聯乘兩個日本品牌:人氣咖喱專門店「CoCo壱番屋」、知名章魚燒品牌「築地銀だこ 」。 即刻掃咗幾款返屋企! 🐙[7 …

Detailed food blogger review praising new curry and takoyaki-flavored 7-Select items, strong earned content with tagged brand handle.

View post →
IG@7elevenhkbeer promo (Kirin, Yebisu, Guinness, Snow)owned♥ 46

“[Deals] Check out 7-Eleven's latest beer promotions: 3 cans for $30 (Kirin Ichiban), 3 for $40 (Yebisu), 3 for $30 (Guinness), $17 (Snow Beer 4-pack). yuu members earn stamps for redeemable rewards. Promo runs Aug 12-18, 2026, select stores only.”

【#著數之選】快啲睇吓今期7仔最新嘅啤酒優惠🍺🌟 嚟7仔入定貨,好好享受下微醺時光啦🤤! 【$30/3罐】麒麟一番啤酒500毫升大罐裝 【$40/3罐】惠比壽啤酒500毫升大罐裝 【$30/3罐】健力士黑啤罐裝330毫升 【$17/件】雪花啤酒500毫升4罐裝 🎊 yuu 會員購買任何 4 罐裝啤酒 …

Owned brand post pushing multi-brand beer bundle deals with yuu stamp incentive.

View post →
Circle K · top posts
IG@circlek_hkNestle Bon Bon jelly ice barowned♥ 78

“[Hot deal] Nestle Bon Bon apple-flavor jelly ice bars now just $8 each at Circle K, promo runs until Aug 23, 2026.”

#激筍【雀巢笨NANA 啫喱雪條低至 $8/件!✨】 . 夏日熱辣辣,經典雀巢笨NANA 啫喱雪條依家喺 OK 便利店有期間限定優惠🎉,鍾意食笨NANA 嘅朋友係時候出動啦!🏃‍♀️💨 . 由即日起至 8 月 23 日,購買雀巢笨NANA 啫喱雪條(蘋果味)只需 $8/件!可以搣開嘅啫喱外層配埋香甜 …

Owned Circle K post highlighting a limited-time price cut on a popular jelly ice-cream item.

View post →
IG@circlek_hkCalbee wasabi seaweed shrimp chipsowned♥ 74

“[New arrival] Calbee wasabi seaweed shrimp chips now available at Circle K - crispy shrimp chips with Japanese wasabi and seaweed flavor, limited-time return.”

【#新品登場】Calbee 芥末海苔味蝦條限時登場!✨ . 卡樂 B 芥末海苔味蝦條 Circle K 有得賣啦 🤩!用原隻鮮蝦製造,香脆可口嘅蝦條揉合清爽日式芥末同濃郁海苔🌿。香脆辛辣又帶點刺激,一口接一口,越食越滋味! . 日式の味限時返場,滿足感 UP!等咗好耐嘅朋友係時候入定貨,未試過嘅就快 …

Owned post introducing a new Japanese-flavor snack exclusive to Circle K stores.

View post →
TH@hptr_.y2snacksorganic♥ 54

“Baolin Xinducheng OK convenience store, I'm clearing out snacks for you all (just craving snacks).”

寶林 新都城OK便利店 我來給你們 清貨了(純嘴饞)

Casual post about clearing out snack stock at a specific OK (Circle K) branch, reflecting everyday brand engagement.

View post →
IG@circlek_hkfresh milk promoowned♥ 29

“[5-day flash sale] Trappist and Meiji fresh milk on limited-time discount at Circle K: Trappist 946ml 2 for $48 ($24 each), Meiji fresh/premium milk 236ml 3 for $21 ($7 each). Promo runs Aug 17-21, 2026.”

【5天狂減】十字牌鮮奶及明治新鮮牛奶/頂級鮮牛奶 限時優惠 . 早上一杯濃醇鮮奶,隨時幫你撐起滿滿活力!依家OK便利店為大家送上十字牌同明治鮮牛奶5天限時優惠,抵飲必入! . 🥛 十字牌 鮮奶 946毫升 👉🏻 $48/2件 【平均 $24/件】 🥛 明治 新鮮牛奶/頂級鮮牛奶 236毫升 👉🏻 $ …

Owned Circle K post promoting discounted Trappist and Meiji fresh milk for 5 days.

View post →
FB@circlekhongkongCalbee wasabi seaweed shrimp chipsowned♥ 18

“New product: Calbee wasabi seaweed-flavored shrimp chips now available at Circle K! Made with real shrimp, crispy with Japanese wasabi and seaweed flavor - spicy and addictive, limited-time return.”

【#新品登場】Calbee 芥末海苔味蝦條限時登場!✨ . 卡樂 B 芥末海苔味蝦條 Circle K 有得賣啦 🤩!用原隻鮮蝦製造,香脆可口嘅蝦條揉合清爽日式芥末同濃郁海苔🌿。香脆辛辣又帶點刺激,一口接一口,越食越滋味! . 日式の味限時返場,滿足感 UP!等咗好耐嘅朋友係時候入定貨,未試過嘅就快 …

New snack launch (Calbee wasabi seaweed shrimp chips) exclusive to Circle K, targeting snack enthusiasts with limited-time return.

View post →

What customers are saying

21 public comments on today’s posts, read and tagged. Every quote is verbatim and links to its source.
How to read this: A curated read of public social comments from a single day — directional early-warning signal, not a scientific poll.

Act on this

Watch7-ElevenDreyer's Tiramisu ice cream stock-out risks souring viral demand

After viral hype, a customer reports being unable to find the Dreyer's Tiramisu ice cream in 7-Eleven stores — a classic hype-to-availability gap that can turn excitement into frustration if not addressed quickly.

▸ Threads user explicitly states wanting to buy but can't find it in 7-Eleven

▶ 7-Eleven action: Check replenishment status with Dreyer's supplier and push a restock/where-to-find update via social channels — 7-Eleven Supply Chain & Store Ops · Now

好想買🙂‍↕️但係7仔搵唔到

“Really want to buy it 🙂‍↕️ but can't find it at 7-Eleven”

7-Eleven@waaaaku.lifeee · Threads · ♥ 0 · source

Amplify7-ElevenCoCo Ichibanya x Ginza Aji-dako collab is a genuine organic hit

The dual Japanese-brand collab (curry + takoyaki) is generating spontaneous praise across comments and independent food-blogger reviews, well beyond the brand's own post — a rare case of paid-adjacent content earning free amplification.

▸ Multiple unprompted positive comments ('great collab', 'curry looks great', 'so evil/tempting') with zero negative comments observed

▶ 7-Eleven action: Repost/boost top organic reviews, ensure stock depth given cross-platform demand, consider extending the promo window — 7-Eleven Marketing · Now

咖哩正啊

“The curry looks great”

7-Eleven@hk.eateateat · Instagram · ♥ 0 · source

What's Working

Two owned-content plays are landing well with customers today: a Japanese double-collab menu and a nostalgic character tie-in, plus 7-Eleven's beer pricing keeps coming up as a value anchor.

7-ElevenCoCo Ichibanya x Ginza Aji-dako double collab wins over foodies

A wave of spontaneous, unprompted positive comments with no negativity under the launch post

好棒的聯名👏

“Great collab!”

7-Eleven@peiyu6741 · Instagram · ♥ 0 · source

好邪惡呀🍛

“So tempting (deliciously evil)”

7-Eleven@hungry_fatdoi · Instagram · ♥ 0 · source

7-ElevenChiikawa x 7-Eleven combo freebie drives cross-border buzz

Threads post noting the Chiikawa movie freebie is also available in Macau earned solid engagement (15 likes)

澳門都有!買7仔常餐送「劇場版 CHIIKAWA 人魚島的秘密」限定紙袋 仲有佢地既杯套

“Macau has it too! Buy a 7-Eleven set meal and get a limited 'Chiikawa Movie: Mermaid Island Secret' paper bag, plus cup sleeves”

7-Eleven@icephoto_foodie · Threads · ♥ 15 · source

7-Eleven7-Eleven's beer pricing seen as the best value in town

Shopper singles out 7-Eleven as the cheapest place in Hong Kong to buy beer

香港買啤酒最抵係7仔,惠比壽都係10蚊罐

“The cheapest place to buy beer in Hong Kong is 7-Eleven — Yebisu is also $10/can”

7-Eleven@j06ns0nc62un9 · Threads · ♥ 0 · source

Report Card: Gripes & Requests

Beyond the collab buzz, customers flagged a stock-out on a hyped product and pushed back on Circle K's in-store coffee milk, while stamp/giveaway threads showed some community friction.

7-ElevenDreyer's Tiramisu ice cream unavailable despite viral demand

Shopper wanted to buy the hyped tiramisu ice cream but couldn't locate it in 7-Eleven stores

好想買🙂‍↕️但係7仔搵唔到

“Really want to buy it 🙂‍↕️ but can't find it at 7-Eleven”

7-Eleven@waaaaku.lifeee · Threads · ♥ 0 · source

Circle KCoffee machine 'powdered milk' criticized against fresh-milk promos

Two shoppers ask Circle K to replace the machine's powdered creamer with real milk, referencing the brand's own concurrent fresh-milk promotion

呢啲先係奶啊,咖啡機入邊嗰啲大頭奶換咗佢啦

“This is real milk — swap out the powdered 'big-head' milk in the coffee machine for this”

Circle K@koalaso · Instagram · ♥ 1 · source

換咖啡機隻奶未啊? 大頭奶粉果款呀

“Have you changed the milk in the coffee machine yet? That powdered 'big-head' milk one”

Circle K@koalaso · Instagram · ♥ 0 · source

7-ElevenFriction in giveaway/stamp comment threads

A commenter sharply told another to stay on-topic in a promo thread, suggesting some frustration around giveaway mechanics or etiquette

跟不到不要說話。扣分

“If you can't keep up, don't comment. Point deducted.”

7-Eleven@maohamasaki_official · Threads · ♥ 10 · source

Competitor watch Circle K
Circle KReach said fine. The comments said otherwise.
The post29 likes
Top comment1 likes

Circle K's feel-good fresh-milk discount post — meant to showcase quality dairy at a good price — instead drew its most substantive comment as a complaint about the same chain's coffee machine using powdered 'milk', turning an owned promo into a service critique. See the post →

Circle KCoffee machine milk quality complaint resurfaces

Customers are directly asking Circle K to swap the powdered 'big-head' milk used in its coffee machines for real fresh milk, a complaint that surfaced twice in one day, notably right under a fresh-milk discount promo post — an own-goal juxtaposition.

▸ Two independent comments across two different Circle K posts raise the same ask

呢啲先係奶啊,咖啡機入邊嗰啲大頭奶換咗佢啦

“This is real milk — swap out the powdered 'big-head' milk in the coffee machine for this”

Circle K@koalaso · Instagram · ♥ 1 · source

Circle KCollectible figure trading creates a mini grey market around OK stock

Shoppers are posting detailed inventories of which numbered figures they have/need and offering to trade or clear stock, indicating strong collectible engagement but also uneven store-level stock distribution.

▸ Multiple comments listing specific figure numbers available/needed for trade at named OK branches

香港出物1號2號8號10號9號6號  5號都有在OK便利店買的金邊$65 其他45可以換

“Hong Kong has numbers 1,2,6,8,9,10 — number 5 is also available at OK convenience store for $65, others at $45 can be exchanged”

Circle K@09_.11.16 · Threads · ♥ 5 · source

In their words

A cross-section of real comments today: praise, criticism and competitive reasoning.

咖哩正啊

“Curry is great”

7-Eleven@hk.eateateat · Instagram · ♥ 0 positive · source

好想買🙂‍↕️但係7仔搵唔到

“Really want to buy it 🙂‍↕️ but can't find it at 7-Eleven”

7-Eleven@waaaaku.lifeee · Threads · ♥ 0 negative · source

呢啲先係奶啊,咖啡機入邊嗰啲大頭奶換咗佢啦

“This is real milk — swap out the powdered 'big-head' milk in the coffee machine for this”

Circle K@koalaso · Instagram · ♥ 1 negative · source

香港買啤酒最抵係7仔,惠比壽都係10蚊罐

“The cheapest place to buy beer in Hong Kong is 7-Eleven — Yebisu is also $10/can”

7-Eleven@j06ns0nc62un9 · Threads · ♥ 0 positive · source

澳門都有!買7仔常餐送「劇場版 CHIIKAWA 人魚島的秘密」限定紙袋 仲有佢地既杯套

“Macau has it too! Buy a 7-Eleven set meal and get a limited Chiikawa movie paper bag, plus cup sleeves”

7-Eleven@icephoto_foodie · Threads · ♥ 15 positive · source

寶林 新都城OK便利店 我來給你們 清貨了(純嘴饞)

“Baolin Sun Tuen Sing Ching OK convenience store — I'm here to clear the stock (just craving snacks)”

Circle K@hptr_.y2 · Threads · ♥ 54 neutral · source

Coverage: 21 comments from 11 posts. Instagram 12 · Threads 9.
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