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7-Eleven Hong Kong · Social Pulse
← Hong Kong editions

Daily · 16 Aug 2026

benchmarked vs Circle K · 29 posts and 94 comments (earned + owned) · reach = summed post engagement
Review needed this week?
Worth a look
1 item to review this week; nothing urgent.
Total posts
29
earned + owned
Earned reach
2.7k
independent voices
Share of voice
71%
vs Circle K 29%
Owned reach
117
official accounts
Positive posts
64%
18 of 28
Comments read
94
today
Instagram 41%Threads 31%TikTok 25%Xiaohongshu 4%

Executive summary

Earned vs owned reach

Of the 2.8k total reach today, 4% is the chains posting on their own channels and only 96% is independent voices. Independent voices carry a healthy share of the reach today.

Earned 96%Owned 4%
ChainEarnedOwnedOwned %
7-Eleven1.9k1176%
Circle K81100%

Earned = organic / independent voices — this drives Share of Voice, sentiment and everything above. Owned = the brands' own official accounts, i.e. what they broadcast. A high owned share means the day's buzz is largely brand-driven, not organic.

Most viral today

7-Eleven
657
@user0175020073 · store location convenience
Circle K
779
@tlogarchives · collectible character campaign
7-Eleven · top posts
TT@user0175020073store location convenienceorganic♥ 657

“It's only a 3-minute walk from my homestay to the Cheung Kong 7-Eleven café.”

从我民宿过来长江7仔咖啡店也就3分钟

Mainland TikTok traveler notes convenient 3-minute walk from lodging to a 7-Eleven café, highlighting locational accessibility as a visitor draw.

View post →
IG@goken_192WeGen farming coffee-ground upcycled produce rangeorganic♥ 243

“Author discovers 7-Eleven's coffee-ground-to-fertilizer 'Taste with Meaning' campaign during lunch, tries and ranks all 5 new WeGen farming 7-SELECT dishes, favoring bitter-melon rice and chestnut soup.”

又到Lunch Time,朋友突然提起7仔近排出咗個好有意義嘅新系列! ☕️將咖啡渣變肥料種菜整飯盒。聽完覺得幾得意,就專登去樓下間7-Eleven睇吓,買齊5款返屋企慢慢試。 原來係7-SELECT同美心 WeGen farming推出嘅「味.道出意義」計劃,將7CAFÉ嘅咖啡渣轉化做酵素,用循環 …

Lunch-break discovery story format drives relatable engagement for the sustainability-themed product launch.

View post →
IG@yarinababy_fungWeGen farming coffee-ground upcycled produce rangeorganic♥ 224

“Local IG foodie reviews 7-Eleven's new 'Taste with Meaning' WeGen farming series (pumpkin, corn, bitter melon grown with coffee-ground enzyme), praising 5 new 7-SELECT items like bitter-melon pork rice and pumpkin bread.”

. 平時都有教小朋友環保嘅意識,身為香港人,我哋當然要支持本地農作物啦🥬! 今次7-Eleven 同美心集團 WeGen farming 升級「味.道出意義」計劃!以咖啡渣☕️酵素培育優質本地農作物🥕,打造 5 款🆕全新 7‐SELECT 產品! 產品選用咗3款由 WeGen farming 種植嘅 …

KOL praises 7-Eleven x Maxim's WeGen farming sustainability campaign turning coffee grounds into fertilizer for 5 new 7-SELECT dishes.

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IG@kayee_bWeGen farming coffee-ground upcycled produce rangeorganic♥ 180

“Customer recalls a cashier explaining the coffee-ground recycling program while buying coffee, then reviews all 5 new WeGen farming 7-SELECT items with her kids, praising family-friendly taste.”

最近行開7仔買凍咖啡飲嘅時候☕️ 收銀姐姐講起d咖啡渣好多功能 仲話公司會回收仲攞去耕作用途🌿 呢個「味.道出意義」計劃 當中有3款食材由 WeGen farming 種植本地農作物【阿成南瓜、華珍粟米及沖繩種苦瓜】👩🏻‍🌾 大人小朋友都好岩食👍 一次過同小朋友試晒今個系列推出 嘅5 款7‐SELE …

Positive staff interaction (cashier explaining coffee-ground recycling) adds authenticity to sustainability messaging around new product line.

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IG@kamama.aidenCoCo Ichibanya x Tsukiji Gindaco collab itemsorganic♥ 164

“KOL ranks 6 tried items from the CoCo Ichibanya curry and Tsukiji Gindaco takoyaki collabs, naming the takoyaki-flavored seafood sandwich her top pick.”

放工總係心思思想搵吓嘢醫肚,7仔每次都實俾到驚喜我!😆⁣ 見到又有新產品喇!忍唔住掃咗幾款返屋企慢慢嘆~⁣ ⁣ 7-Eleven自家品牌 7-SELECT 搞搞新意思,今次唔單止首度聯乘日本人氣咖喱專門店 CoCo 壱番屋,仲再度夥拍知名章魚燒品牌 築地銀だこ!兩大日系名物同時登場,即睇有咩期間限定 …

Detailed ranked review of the curry/takoyaki collab range with strong enthusiasm, top pick being the seafood sandwich.

View post →
IG@germgermlifeWeGen farming coffee-ground upcycled produce rangeorganic♥ 131

“Author praises 7-Eleven x WeGen farming initiative recycling coffee grounds into enzymes for local produce, highlighting bitter-melon pork rice and pumpkin chestnut soup as standout new items.”

💚 成日覺得香港嘅食物回收同可持續發展可以做得更加好,所以見到呢個企劃真係覺得好感動!🌱 平時買嘢食都會諗吓點樣可以對地球好啲,今次見到 7-Eleven 夥拍美心集團 WeGen farming 推出嘅 「味.道出意義」系列,真係好有意義!將 7CAFÉ 嘅咖啡渣轉化為天然酵素,用嚟培育本地農作物 …

Sustainability-focused KOL post highlights circular-economy story behind new local-grown 7-SELECT items, reinforcing positive brand association.

View post →
Circle K · top posts
TH@tlogarchivescollectible character campaignorganic♥ 779

“The OK convenience store downstairs has all these characters in stock, I'm torn about spending $58.”

樓下OK有齊咁多隻角色 糾結緊$58😭😭😭😭

High-engagement post shows strong local enthusiasm for a Circle K collectible tie-in campaign.

View post →
TH@chac9chac9Alipay discount couponorganic♥ 14

“16 Aug 2026: Successfully used an Alipay app coupon for $2 off a $3+ purchase at OK convenience store; search 'Summer Shopping Happy Reward' on Alipay to claim, appears open to all users, worth grabbing.”

16 Aug 2026: 實測成功,無成本用了Alipay App的折扣券,滿$3減$2。 前提是在Alipay搜索「夏日購物開心賞」,進入專頁後便可一鍵領取。 看上去應該是人人有份,券本身是划算的,值得領取。 茶師奶在OK便利店買了$7的東西,扣減$2,淨付$5。🧪

Local shopper stacking an Alipay platform coupon at Circle K shows appetite for cross-platform payment promos.

View post →
TH@chac9chac9Manulife MPF $20 voucherorganic♥ 9

“16 Aug 2026: Successfully used a $20 cash voucher at OK convenience store, for Manulife MPF customers who logged into the Manulife app from Aug 15 midnight; quota now full. Bought Hung Fook Tong red/green bean soup on sale at $9 each, paid $7 net after the voucher.”

16 Aug 2026: 實測成功,無成本在OK便利店用了$20現金券。 前提是宏利的強積金客戶,便可在8月15日凌晨開始登入Manulife App領取。留意現時領取名額已滿。 鴻福堂紅豆沙及綠豆沙剛好特價,$9/支,買了3支,$27減$20現金券後,淨付$7。 茶師奶的MPF表現長期欠佳,這些小 …

Cross-brand loyalty tie-in (Manulife MPF) driving redemption traffic and basket purchases at Circle K.

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TH@tomhomvproself-checkout trialorganic♥ 7

“When CKC18 was open, Watsons tried it too; about 10 years ago OK convenience store trialed self-checkout in 3-4 branches. Why didn't it develop further? What you want is more of the A1 Bakery auto-scan bread feature—any progress on that? (Disclosure: never used it myself, but saw many posts about ov …”

ckc18開時 屈臣氏有玩過 差不多10年前,ok便利店有3,4間分店試行過 最後 點解冇發展......... 明白嗎? 你想嘅 去多啲A1 bakery旗下 麵包自動scan 呢個功能仲有冇進展? (利申:冇幫襯過,但見過好多post 都係話頭頂十幾個cam就係for呢啲...)

Recalls a past Circle K self-checkout pilot that never scaled, relevant context for current self-checkout tech discourse.

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TH@flywithyuumeManulife MPF $20 e-voucherorganic♥ 2

“Still available! Grab a $20 voucher! 30,000 slots. Manulife MPF customers, from Aug 15 00:00 log into the Manulife App to redeem a free $20 OK convenience store e-voucher, 30,000 quota; redeem via the 'Popular Offers' page in the app.”

快 仲有得拎 又有 $20 搶啦! 名額30,000個 😍😍 攻略: 宏利 MPF 客戶注意👀 8月15日 00:00 起登入「宏利App」,可免費換領 🎁 OK便利店HK$20 電子禮券 1 張☕ 名額30,000個👍👍🙈 換領方法👇 1️⃣ 登入宏利 App 2️⃣ 「 熱門優惠」頁面登記此優惠

Repeated visibility of the Manulife-Circle K voucher promo signals strong campaign reach among MPF customers.

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What customers are saying

94 public comments on today’s posts, read and tagged. Every quote is verbatim and links to its source.
How to read this: A curated read of public social comments from a single day — directional early-warning signal, not a scientific poll.

Act on this

Fix7-ElevenWeGen matcha liqueur restocks lag demand

Xiaohongshu tourist shoppers following viral must-buy lists repeatedly report being unable to find the campaign's matcha liqueur SKU despite actively searching for it, risking disappointment for visitors who came specifically for it.

▸ A repeat commenter on the 145th-anniversary must-buy post says she 'never manages to buy it'

▶ 7-Eleven action: Audit distribution/replenishment cadence for the matcha liqueur SKU in tourist-dense stores (Central/TST/Causeway Bay) and surface stock status via the app locator — 7-Eleven Merchandising & Supply Chain · This week

那个抹茶酒哪里有啊[哭惹R]每次都没买到

“Where can I find that matcha liqueur? I never manage to buy it”

7-Eleven@糯糯丸子 · Xiaohongshu · ♥ 0 · source

Amplify7-ElevenWeGen sustainability campaign is resonating broadly — worth pushing harder

Over 10 organic posts spotlighting the coffee-ground-to-produce range show consumers genuinely value the sustainability story alongside value-for-money, a rare combination earning unprompted praise.

▸ Top posts hit 243/224/180/131 engagement; comments cite 'green support' and strong value

▶ 7-Eleven action: Amplify via owned channels/press, consider extending the SKU range and adding in-store signage explaining the coffee-ground-to-produce story — 7-Eleven Marketing · This week

支持綠色環保

“Supporting green and environmental efforts”

7-Eleven@play_hard_eat_hard · Instagram · ♥ 0 · source

What's working

Two campaigns are driving genuinely organic love this cycle, plus a sharply-priced Circle K promo customers can't stop talking about.

7-ElevenWeGen coffee-ground upcycled produce range is a sustainability hit

10+ organic IG/Threads posts (up to 243 engagement) praising the eco-story, health angle and pricing

支持綠色環保

“Supporting green and environmental efforts”

7-Eleven@play_hard_eat_hard · Instagram · ♥ 0 · source

今次抵食喎💪🏻

“Great value this time”

7-Eleven@kenbo_190 · Instagram · ♥ 1 · source

7-ElevenCoCo Ichibanya x Tsukiji Gindaco collab is a cross-platform buzz magnet

Multiple ranked-review posts (up to 164 engagement) plus media coverage; commenters building personal top-pick lists

好吸引😍

“So tempting”

7-Eleven@kennis.t_ · Instagram · ♥ 0 · source

7-11又有新產品,等我都買嚟試吓先🙌

“7-11 has new products again, let me go buy and try them”

7-Eleven@haileysimsim · Instagram · ♥ 0 · source

Circle KCircle K's KitKat/Milo ice-cream 2-for-$29 deal is turning heads

Deal-alert post questioning if the price point is a mistake shows strong perceived value

🤯 呢個price point係咪搞錯囉 由8月10日至8月16日,於Circle K購買雀巢KitKat脆皮雪糕批或美祿雪糕2件只需$29,平均每件$14.5。 Buy 2 Nestle KitKat or Milo ice cream for HK$29 (avg HK$14.50 each) at Circle K from Aug 10-16. @circlek_hk 📅 截止日期:2026-08-16 係咪等緊嘅著數?💬 Tag 朋友! 🛒 搶優惠,唔買後悔 👉 https://brandon.promo/en/circle-k-circlekhongkong-buy-2-nestle-kitkat-or-milo-ice-cre-260812-gH1m2l?utm_source=buffer&utm_medium=reel&utm_campaign=dotd 著數 #香港著數 #HKDeals #jetso #著數情報 #hongkongdeals #brandonpromo #hkfood #hkrestaurant #foodie香港 …

“Is this price point a mistake?! Buy 2 Nestle KitKat or Milo ice cream for $29 at Circle K”

Circle K@brandonjetso · Threads · ♥ 0 · source

Report Card: Gripes & Requests

Alongside the wins, customers flagged supply gaps and stock-availability friction for both the anchor and its rival.

7-ElevenMatcha liqueur restock gaps frustrate tourist shoppers

A must-buy list follower couldn't find the item despite repeated attempts

那个抹茶酒哪里有啊[哭惹R]每次都没买到

“Where can I find that matcha liqueur? I never manage to buy it”

7-Eleven@糯糯丸子 · Xiaohongshu · ♥ 0 · source

Circle KMissing favourite characters in Circle K's blind-box drop

Multiple shoppers ask for specific characters (Melody, Kitty, Cinnamoroll) not seen in stock

想問下有冇岀melody😭😭行咗咁多間咩角色都見到,唯獨是見唔到我推

“Wondering if there's a Melody one — every store I visit has other characters but never mine”

Circle K@bear._.yiuu_ · Threads · ♥ 10 · source

我搵吾到kitty😭

“I can't find Kitty”

Circle K@chingk_016s · Threads · ♥ 1 · source

Circle KStock scarcity across branches for the hyped collectible

Shoppers report visiting several stores with zero stock left

搵咗幾間分店都無😔

“Checked several branches, none have it”

Circle K@testing_nothing · Threads · ♥ 1 · source

Circle KA1 bakery auto-scan checkout still stalled after 10 years

A customer asks why the camera-based auto-scan bakery checkout, trialed a decade ago, never expanded

ckc18開時 屈臣氏有玩過 差不多10年前,ok便利店有3,4間分店試行過 最後 點解冇發展......... 明白嗎? 你想嘅 去多啲A1 bakery旗下 麵包自動scan 呢個功能仲有冇進展? (利申:冇幫襯過,但見過好多post 都係話頭頂十幾個cam就係for呢啲...)

“Watsons tried this, OK trialed it in 3-4 stores about 10 years ago — why did it never develop further? Any progress on automatic bread scanning?”

Circle K@tomhomvpro · Threads · ♥ 7 · source

Competitor watch Circle K
Circle KReach said fine. The comments said otherwise.
The post779 likes
Top comment278 likes

Circle K's collectible blind-box post is the day's most-viral (779 engagement) and looks like a clear win — but its top reply ('just buy it, already resold for $80') exposes scalping and stock frustration bubbling right under that virality. See the post →

Circle KCircle K collectible blind-box drop selling out fast, scalpers cashing in

The 779-engagement collectible post shows huge demand, but many commenters can't find their preferred character across multiple branches, and resellers are already flipping sets from $58 to $80+, which could sour goodwill if stock isn't replenished.

▸ Multiple users report visiting several branches with no stock; resale price already up roughly 38%

買啦,炒到$80 la

“Just buy it — it's already being scalped for $80”

Circle K@allenchan168 · Threads · ♥ 278 · source

Circle KDeal-hunting community actively stacking Alipay/Manulife coupons at OK

A savvy segment of OK shoppers is sharing exact steps to stack Alipay and Manulife MPF e-coupons for near-free purchases, showing strong engagement with fintech-linked promos — a template 7-Eleven could contest or replicate.

▸ A Threads how-to guide for $2-off/$20 coupons drew active engagement and follow-up replies

16 Aug 2026: 實測成功,無成本用了Alipay App的折扣券,滿$3減$2。 前提是在Alipay搜索「夏日購物開心賞」,進入專頁後便可一鍵領取。 看上去應該是人人有份,券本身是划算的,值得領取。 茶師奶在OK便利店買了$7的東西,扣減$2,淨付$5。🧪

“Successfully used a no-cost Alipay discount coupon at OK — spend $3, get $2 off”

Circle K@chac9chac9 · Threads · ♥ 14 · source

In their words

A cross-section of real comments today: praise, criticism and competitive reasoning.

支持綠色環保

“Supporting green and environmental efforts”

7-Eleven@play_hard_eat_hard · Instagram · ♥ 0 positive · source

🤯 呢個price point係咪搞錯囉 由8月10日至8月16日,於Circle K購買雀巢KitKat脆皮雪糕批或美祿雪糕2件只需$29,平均每件$14.5。 Buy 2 Nestle KitKat or Milo ice cream for HK$29 (avg HK$14.50 each) at Circle K from Aug 10-16. @circlek_hk 📅 截止日期:2026-08-16 係咪等緊嘅著數?💬 Tag 朋友! 🛒 搶優惠,唔買後悔 👉 https://brandon.promo/en/circle-k-circlekhongkong-buy-2-nestle-kitkat-or-milo-ice-cre-260812-gH1m2l?utm_source=buffer&utm_medium=reel&utm_campaign=dotd 著數 #香港著數 #HKDeals #jetso #著數情報 #hongkongdeals #brandonpromo #hkfood #hkrestaurant #foodie香港 …

“Is this price point a mistake?! Buy 2 Nestle KitKat or Milo ice cream for $29 at Circle K”

Circle K@brandonjetso · Threads · ♥ 0 positive · source

搵咗幾間分店都無😔

“Checked several branches, none have it”

Circle K@testing_nothing · Threads · ♥ 1 negative · source

那个抹茶酒哪里有啊[哭惹R]每次都没买到

“Where can I find that matcha liqueur? I never manage to buy it”

7-Eleven@糯糯丸子 · Xiaohongshu · ♥ 0 negative · source

買啦,炒到$80 la

“Just buy it — it's already being scalped for $80”

Circle K@allenchan168 · Threads · ♥ 278 negative · source

好吸引😍

“So tempting”

7-Eleven@kennis.t_ · Instagram · ♥ 0 positive · source

Coverage: 94 comments from 21 posts. Threads 45 · Instagram 33 · TikTok 13 · Xiaohongshu 3.
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