Mannings Hong Kong review report

“Please update your location more precisely on Google Maps so that we don’t have to hustle too much finding you!”

1★ · 2026-07-26 · source

“The address is incorrect; it should be on the 2nd floor.”Original (Chinese)“地址錯誤，只是2樓”

1★ · 2026-07-20 · source

“Extremely disappointed with the staff behaviour i havebeen living in Australia for almost 3 years and the behavior between Australian people and hongkong staff member behavior have a huge difference they arenot helpful not welcoming when i ask questions they d”

1★ · 2026-08-02 · source

“Doesn't exist”

1★ · 2026-06-02 · source

“Today I went to Mannings in Tuen Mun Town Plaza. The male pharmacist there, who wore glasses, was very rude, rude, and arrogant. This pharmacist must be new; the previous pharmacists were all very nice, but this one was just awful. In the end, I bought my medi”Original (Chinese)“今天去屯門市廣場萬寧，店鋪內戴眼鏡的男藥劑師，這人很不禮貌，態度很惡劣，很囂張。這位藥劑師應該是新來的，之前的藥劑師都很好，但這個就很衰格，最後，我幫襯咗隔離屈臣氏藥劑師買藥。”

1★ · 2026-07-01 · source

“Upper Ground-2 是二樓🙄…”

1★ · 2026-05-15 · source

“The service was terrible, and they were extremely pushy with sales pitches. I will never come back!”Original (Chinese)“服務非常差，強行推銷特別多，不會再來！”

1★ · 2026-05-24 · source

“I witnessed it firsthand – the female employee in the black shirt and with short hair was extremely unfriendly. The short-haired one was blaming another cashier colleague for taking up too much time helping customers with inquiries, causing customers to have t”Original (Chinese)“親眼見到 - 黑色衫和短髪的女職員非常之不友善，短髪的怪責另外一位收銀員同事晒時間幫忙客戶查詢導致需要排隊客戶，互相幫助支持才是真正的好職員，誰也有機會需要幫忙的，正想跟短頭髮的說不趕時間，但竟給我聽見她們的是一位黑色衫的女職員和短髪的女職員互相怪責令他們不能準時落閘收舖🙈 才開多部收銀機幫忙🙈 為什麼不可以友善一些對待客戶和同事呢！ 作為服務業的人員只執着於自身利益，個人主義強大，香港經濟崩裂不只是只因店舖租金昂貴和人工高企，就係因為”

1★ · 2026-05-04 · source

“The male shop assistant, an older man, didn't know anything about skincare and insisted you stand in front of him asking what you wanted. You couldn't even quietly look around or try things on. When you actually asked him something, he stubbornly replied that ”Original (Chinese)“男店員阿叔唔識skincare又要棟係到jer住你問想要啲咩，想靜靜地睇下試下都唔得。真係問佢嘢嘅時候又倔擂槌答有咩都係晒到。鬼唔知咩？唔識推銷就唔好喺度阻頭阻勢，睇啱都寧願上網店買。趕客！”

1★ · 2026-04-08 · source

“The selection of items is less than before, and the cashier is impatient and suddenly becomes very loud. I don't know if it's because of too much work pressure, but the company should take this attitude seriously if it continues in the afternoon.”Original (Chinese)“東西選擇種類比以前少，收銀態度不耐煩，突然好大聲，唔知係咪工作壓力太啦，不過下晝都有咁態度公司要正視下啦？”

2★ · 2026-04-07 · source

“The pharmacy staff were extremely rude.”Original (Chinese)“藥劑部職員態度非常無禮”

1★ · 2026-08-04 · source

“The staff had extremely poor attitudes.”Original (Chinese)“職員態度極差”

1★ · 2026-05-09 · source

“The service was terrible. The stamp redemption process was a complete mess, and no one answered either of the two phone calls. Utterly useless.”Original (Chinese)“服務超差，又搞印花換購安排又亂糟糟，兩個電話永遠無人聽，廢嘅”

1★ · 2026-07-23 · source

“Bad service”

1★ · 2026-06-09 · source

“Hello, I would like to file a complaint regarding your employee, Win, on Saturday, May 23rd. On that day, I asked Win for directions to an item I was looking for, but his service was extremely poor. Not only did he fail to provide clear assistance, but after ”Original (Chinese)“你好，我想投訴貴公司於 5月23日（星期六） 名為 Win 的職員。 當日我在店內向該名職員詢問想找的貨品位置，但其服務態度極為惡劣。他不僅沒有清晰提供協助，在我多次禮貌地再三詢問後，他更表現得極不耐煩。最令人難以接受的是，他最後竟然隨便指了一個完全相反的方向，導致我浪費了時間也無法找到貨品。 作為一間知名連鎖店，這樣的員工服務質素令人非常失望。這次不愉快的經歷令我感到被冒犯，亦對貴公司的品牌形象大打折扣。我以後將不會再光顧這間分店。 ”

1★ · 2026-05-23 · named: Win · source

“The store clerks aren't very good at math. They could have easily used all the coupons, but they made me use one less and end up paying way too much extra.”Original (Chinese)“店員算數都不太好 折價卷明明可以全部折掉 害我少折一張 多付很多錢”

1★ · 2026-04-30 · source

“The service was terrible, and they were extremely pushy with sales pitches. I will never come back!”Original (Chinese)“服務非常差，強行推銷特別多，不會再來！”

1★ · 2026-05-24 · source

“I witnessed it firsthand – the female employee in the black shirt and with short hair was extremely unfriendly. The short-haired one was blaming another cashier colleague for taking up too much time helping customers with inquiries, causing customers to have t”Original (Chinese)“親眼見到 - 黑色衫和短髪的女職員非常之不友善，短髪的怪責另外一位收銀員同事晒時間幫忙客戶查詢導致需要排隊客戶，互相幫助支持才是真正的好職員，誰也有機會需要幫忙的，正想跟短頭髮的說不趕時間，但竟給我聽見她們的是一位黑色衫的女職員和短髪的女職員互相怪責令他們不能準時落閘收舖🙈 才開多部收銀機幫忙🙈 為什麼不可以友善一些對待客戶和同事呢！ 作為服務業的人員只執着於自身利益，個人主義強大，香港經濟崩裂不只是只因店舖租金昂貴和人工高企，就係因為”

1★ · 2026-05-04 · source

“The male shop assistant, an older man, didn't know anything about skincare and insisted you stand in front of him asking what you wanted. You couldn't even quietly look around or try things on. When you actually asked him something, he stubbornly replied that ”Original (Chinese)“男店員阿叔唔識skincare又要棟係到jer住你問想要啲咩，想靜靜地睇下試下都唔得。真係問佢嘢嘅時候又倔擂槌答有咩都係晒到。鬼唔知咩？唔識推銷就唔好喺度阻頭阻勢，睇啱都寧願上網店買。趕客！”

1★ · 2026-04-08 · source

“The selection of items is less than before, and the cashier is impatient and suddenly becomes very loud. I don't know if it's because of too much work pressure, but the company should take this attitude seriously if it continues in the afternoon.”Original (Chinese)“東西選擇種類比以前少，收銀態度不耐煩，突然好大聲，唔知係咪工作壓力太啦，不過下晝都有咁態度公司要正視下啦？”

2★ · 2026-04-07 · source

“The pharmacy staff were extremely rude.”Original (Chinese)“藥劑部職員態度非常無禮”

1★ · 2026-08-04 · source

“The staff had extremely poor attitudes.”Original (Chinese)“職員態度極差”

1★ · 2026-05-09 · source

“The service was terrible. The stamp redemption process was a complete mess, and no one answered either of the two phone calls. Utterly useless.”Original (Chinese)“服務超差，又搞印花換購安排又亂糟糟，兩個電話永遠無人聽，廢嘅”

1★ · 2026-07-23 · source

“Bad service”

1★ · 2026-06-09 · source

“Hello, I would like to file a complaint regarding your employee, Win, on Saturday, May 23rd. On that day, I asked Win for directions to an item I was looking for, but his service was extremely poor. Not only did he fail to provide clear assistance, but after ”Original (Chinese)“你好，我想投訴貴公司於 5月23日（星期六） 名為 Win 的職員。 當日我在店內向該名職員詢問想找的貨品位置，但其服務態度極為惡劣。他不僅沒有清晰提供協助，在我多次禮貌地再三詢問後，他更表現得極不耐煩。最令人難以接受的是，他最後竟然隨便指了一個完全相反的方向，導致我浪費了時間也無法找到貨品。 作為一間知名連鎖店，這樣的員工服務質素令人非常失望。這次不愉快的經歷令我感到被冒犯，亦對貴公司的品牌形象大打折扣。我以後將不會再光顧這間分店。 ”

1★ · 2026-05-23 · named: Win · source

“The store clerks aren't very good at math. They could have easily used all the coupons, but they made me use one less and end up paying way too much extra.”Original (Chinese)“店員算數都不太好 折價卷明明可以全部折掉 害我少折一張 多付很多錢”

1★ · 2026-04-30 · source

“Extremely disappointed with the staff behaviour i havebeen living in Australia for almost 3 years and the behavior between Australian people and hongkong staff member behavior have a huge difference they arenot helpful not welcoming when i ask questions they d”

1★ · 2026-08-02 · source

“Really disappointed! The sales assistants were speaking Chinese while looking at me. When I said hello, nothing. They looked down on me. Their English was poor. I asked questions: no response. Then they started speaking Chinese in front of me and laughing whi”

1★ · 2026-05-17 · source

“A warm and welcoming branch Because of a sensitive skin flare-up, I consulted the sales staff at this store. Saleswoman Ms. Li patiently explained how to use the products to me. Another saleswoman gently performed a skin test for me and even gave me samples ”Original (Chinese)“有溫度的分店 因為敏感肌發作，所以詢問該店的sales Sales李小姐很有耐性的跟我解釋產品的用法 而另一位就很溫柔的給我做了皮膚測試，還送我試用裝♥️”

5★ · 2026-03-21 · named: Li · source

“Many thanks to Nancy Yan, an employee at Fortune First City. She was incredibly patient and always put herself in the customer's shoes when arranging orders. Excellent work ethic! 👍🏻 A perfect shopping experience!”Original (Chinese)“多謝置富第一城員工：Nancy 姸，她超級有耐性，能站在顧客立場去安排訂貨。超水準工作態度！讚👍🏻完美的購物體驗！”

5★ · 2026-02-05 · named: Nancy · source

“The staff were very polite 👍👍👍👏🏻👏🏻👏🏻🌈🌈🌈 On Tuesday, March 24, 2026, I asked at Mannings in Windsor House if there was a 10% discount on Wednesday. They said no 😨 but there would be a gift. I bought $499 worth of things on Wednesday, and they said there was no ”Original (Chinese)“員工非常有禮貌👍👍👍👏🏻👏🏻👏🏻🌈🌈🌈 2026年3月24號星期二喺皇室堡萬寧問過星期三係咪有九折？佢話冇😨不過有禮物送，星期三買咗$499嘢，佢話冇折頭又冇嘢送😨你買多兩樣嘢啦😨我有乜嘢餸洗衣服洗衣珠一包😨😨我當堂中計，我每日都係皇室堡出入，咁多會中計請各位小心啲，認住皇室堡萬寧藥房唔老實😨😨”

5★ · 2026-03-26 · source

“Spectacular food , lamb chops with the barbecue essence is divine 🤤😋. The Thai tea is amazing 🤩. Good service , the staff is friendly and fast”

5★ · 2026-04-10 · source

“The goods are arranged systematically. The staffers are friendly and helpful. 商品摆放整齐有序。员工热情友好，乐于助人。 商品擺放整齊有序。員工熱情友善，樂於助人。”

5★ · 2026-03-27 · source

“The shop isn't large, only on the basement level. The aisles between the shelves aren't too narrow. The female cashier proactively explains customer benefits to customers and shares her own experiences using the products. I found it thoughtful. I also notice”Original (Chinese)“店舖地方唔大，只有地下一層。 貨架之間通道唔會太窄。 女收銀員會主動向客人講解顧客福利。亦會向客人講述自己用過產品心得。我感覺貼心。 都見到佢好有耐心為長者服務。 員工唔會好似天水圍區內一間分店， 一路跟住客人，進行硬推銷。”

5★ · 2026-03-21 · source